Diana-Bianca Turcu

Fraud & Risk Analyst | Bucharest, Romania

Professional Overview

Diana-Bianca Turcu is a seasoned Fraud & Risk Analyst with extensive experience in the gaming and hospitality industries. Leveraging her strong background in customer support, surveillance, and cash management, she is adept at identifying and mitigating risks, ensuring compliance, and driving operational excellence.

Experience Summary

Current Role

As a Fraud & Risk Analyst at Ezugi, Diana-Bianca is responsible for proactively monitoring transactions, detecting suspicious activities, and implementing effective fraud prevention strategies. She collaborates closely with cross-functional teams to enhance the company's risk management framework and safeguard its financial integrity.

Career Progression

Diana-Bianca's career journey has been marked by progressive growth and diverse experiences within the gaming and hospitality sectors. She began her career as a Casino Dealer and Supervisor at Casino PALACE Bucharest, honing her understanding of casino operations and customer service. Subsequently, she held various roles, including Casino Cashier, Cash Desk Manager, and Surveillance Operator, at AIDA Cruises and Star Casino/Hilton Bucharest. This comprehensive background has equipped her with a well-rounded perspective on risk management and fraud prevention.

Prior to her current role, Diana-Bianca served as a Customer Support and Surveillance Operator at LGP Production/Casino Palace, further expanding her expertise in customer-centric risk mitigation strategies.

Academic Background

Diana-Bianca holds a Bachelor's degree in Business Administration from the Bucharest University of Economic Studies, where she specialized in Finance and Accounting. Her academic achievements and hands-on industry experience have provided her with a strong foundation to excel in her current role.

Areas of Expertise

• Fraud detection and prevention

• Risk assessment and mitigation

• Compliance and regulatory adherence

• Customer service and support

• Surveillance and monitoring systems

• Cash handling and management

Professional Impact

Throughout her career, Diana-Bianca has consistently demonstrated her ability to identify and address complex fraud and risk-related challenges. Her proactive approach and attention to detail have enabled her to implement effective control measures, enhance operational efficiency, and contribute to the overall success of the organizations she has served.

Conclusion

With her comprehensive industry knowledge, analytical acumen, and collaborative mindset, Diana-Bianca Turcu is well-positioned to continue her professional growth and make a significant impact as a Fraud & Risk Analyst. Her dedication to maintaining the highest standards of integrity and her commitment to driving continuous improvement position her as a valuable asset to her current and future employers.