Dikisha Williams
Patient Financial Specialist Commercial Biller
Professional Overview
Dikisha Williams is a skilled Patient Financial Specialist Commercial Biller with extensive experience in the healthcare industry. She excels at managing complex financial processes, ensuring accurate billing and reimbursement, and providing exceptional customer service to patients.
Experience Summary
Current Role
Dikisha has been serving as a Patient Financial Specialist Commercial Biller at CHRISTUS Health since March 2018. In this role, she is responsible for processing insurance claims, reconciling patient accounts, and resolving billing inquiries. Dikisha's attention to detail and strong problem-solving skills have enabled her to consistently meet or exceed key performance indicators, contributing to the overall financial stability and patient satisfaction of the organization.
Career Progression
Prior to her current position, Dikisha gained valuable experience as a Patient Accounts Representative at a regional healthcare provider, where she developed a deep understanding of the complex healthcare reimbursement landscape. Her ability to navigate insurance regulations and negotiate with payers has made her an invaluable asset to her team and the patients she serves.
Academic Background
Dikisha holds an Associate's degree in Business Administration from Tarrant County College, where she graduated with honors. Her specialized coursework in accounting, finance, and healthcare management has provided a solid foundation for her career in the patient financial services industry.
Areas of Expertise
- Insurance claims processing and reimbursement
- Patient account reconciliation and dispute resolution
- Excellent customer service and communication skills
- Proficiency in medical billing software and electronic health record systems
- Strong analytical and problem-solving capabilities
Professional Impact
Throughout her career, Dikisha has consistently demonstrated her ability to streamline financial processes, reduce billing errors, and enhance the patient experience. Her contributions have directly impacted the financial performance and patient satisfaction metrics of the healthcare organizations she has served.
Conclusion
With her proven track record of success, Dikisha Williams is a dedicated and results-oriented Patient Financial Specialist Commercial Biller who is poised to continue making a significant impact in the healthcare industry. Her commitment to excellence and passion for providing high-quality patient care make her a valuable asset to any organization.
