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Diksha Sisodia

Diksha Sisodia


Associate Director - Product Communication & Operations
Pune, Maharashtra, India

Professional Overview


Diksha Sisodia is an accomplished business operations and product communication professional with over 8 years of experience in the technology industry. As the Associate Director of Product Communication & Operations at Beacon Healthcare Systems, she is responsible for driving effective communication strategies, enhancing product adoption, and optimizing operational processes to support the organization's growth initiatives.

Experience Summary



Current Role


Associate Director - Product Communication & Operations, Beacon Healthcare Systems (2022-09-01 to Present)
  • Oversee the development and execution of comprehensive product communication plans, ensuring seamless information delivery to internal and external stakeholders.

  • Collaborate cross-functionally to optimize operational workflows, streamline processes, and drive continuous improvement across product lines.

  • Spearhead the implementation of data-driven strategies to enhance product adoption and customer engagement, resulting in improved user satisfaction and retention.

  • Provide strategic guidance to the product management team, aligning communication efforts with overall business objectives and market dynamics.


Career Progression


Associate Director Organization & Integration, Eternus Solutions Private Limited (2021-04-01 to 2022-09-01)
  • Led the integration of acquired organizations, ensuring a seamless transition and the alignment of operational processes and systems.

  • Developed and implemented change management strategies to facilitate organizational transformation, fostering a culture of collaboration and innovation.

  • Drove the optimization of internal communication channels, improving information flow and enhancing cross-functional collaboration.


Senior Business Operations Manager & Leadership Development, Eternus Solutions Private Limited (2020-04-01 to 2022-09-01)
  • Spearheaded the design and implementation of scalable business operations frameworks to support the company's growth trajectory.

  • Implemented data-driven decision-making processes, leading to increased operational efficiency and improved resource allocation.

  • Played a pivotal role in the development and execution of leadership development programs, nurturing high-potential talent within the organization.


Business Operations Manager, Eternus Solutions Private Limited (2018-04-01 to 2020-03-01)
  • Established and optimized cross-functional workflows, driving process improvements and enhancing service delivery.

  • Leveraged data analytics to identify optimization opportunities and implemented actionable strategies to drive operational excellence.

  • Contributed to the development and implementation of performance management systems, fostering a culture of continuous improvement.


Academic Background


Diksha holds a Master of Business Administration (MBA) degree from the prestigious Symbiosis Institute of Business Management, Pune, where she specialized in Operations and Business Strategy.

Areas of Expertise


  • Product communication and stakeholder management

  • Business operations and process optimization

  • Change management and organizational transformation

  • Data-driven decision making and performance management

  • Leadership development and talent management


Professional Impact


  • Spearheaded the successful integration of two acquired organizations, ensuring a seamless transition and a 15% increase in operational efficiency.

  • Implemented a comprehensive product communication strategy that resulted in a 20% improvement in product adoption rates and a 12% increase in customer satisfaction.

  • Developed and executed a leadership development program that contributed to a 25% reduction in employee turnover and a 35% increase in internal promotions.

  • Leveraged data analytics to identify and address operational bottlenecks, leading to a 18% improvement in overall productivity.


Conclusion


Diksha Sisodia is a seasoned professional with a proven track record of driving operational excellence, enhancing product communication, and developing high-performing teams. Her strategic mindset, data-driven approach, and strong cross-functional collaboration skills make her a valuable asset in the technology industry. Diksha is poised to continue her professional growth and make a significant impact in her current role at Beacon Healthcare Systems.