Dimitrios Patras
Regional VP Customer Success
Professional Overview
Dimitrios Patras is a seasoned executive with extensive experience in procurement, supply chain management, and customer success. As the Regional VP Customer Success at Candex, he leverages his deep industry expertise to drive exceptional customer outcomes and support the company's strategic growth initiatives.
Experience Summary
Current Role
In his role as Regional VP Customer Success at Candex, Dimitrios is responsible for leading the company's customer success efforts across Europe. He works closely with clients to ensure they fully capitalize on Candex's innovative procurement and supply chain solutions, driving process improvements and maximizing value. Dimitrios has played a pivotal role in expanding Candex's customer base and solidifying the company's reputation as a trusted partner in the region.
Career Progression
Prior to joining Candex, Dimitrios held senior procurement and supply chain management roles at several multinational organizations. As the Head of Procure to Pay processes at UBS, he spearheaded the optimization of the bank's procurement workflows, resulting in significant cost savings and enhanced operational efficiency. Before that, he served as the Global Senior Source to Pay Manager at Carlsberg Group, where he led the implementation of strategic sourcing initiatives that improved the company's supplier management and contract negotiation capabilities. Dimitrios also spent over a decade at Nestlé S.A., progressively advancing from a Strategic Buyer role to a Global Source-to-Pay Flow Improvement Project Manager, driving process excellence and delivering measurable business impact.
Academic Background
Dimitrios holds a Master's degree in Supply Chain Management from the University of Zurich, where he graduated with distinction. He is a passionate advocate for continuous learning and has participated in various executive development programs, further strengthening his expertise in strategic procurement, supply chain optimization, and customer-centric leadership.
Areas of Expertise
- Procurement and supply chain management
- Source-to-pay process optimization
- Strategic sourcing and supplier relationship management
- Customer success and client relationship management
- Business process transformation and change management
- Cross-functional collaboration and team leadership
Professional Impact
Throughout his career, Dimitrios has demonstrated a track record of driving measurable improvements in procurement and supply chain performance. As the Global Source-to-Pay Flow Improvement Project Manager at Nestlé, he led a team that delivered over $20 million in annual cost savings through the implementation of innovative process automation and supplier rationalization initiatives. At Carlsberg Group, Dimitrios spearheaded the development of a comprehensive supplier management framework that enhanced the company's ability to negotiate more favorable contract terms and ensure supply chain resilience.
Conclusion
Dimitrios Patras is a respected industry leader with a proven ability to deliver exceptional customer experiences and drive organizational transformation. In his current role as Regional VP Customer Success at Candex, he is poised to continue making a significant impact, leveraging his deep expertise to help clients navigate the evolving procurement landscape and achieve their strategic objectives.
