Professional Summary

Professional Overview

Divaker Jha is a seasoned financial services executive with over a decade of experience in product development, process optimization, and organizational excellence. As the Senior Vice President and Head of Products & Organizational Excellence at Spandana Sphoorty Financial Limited, he leverages his deep industry expertise to drive innovation and operational efficiency.

Experience Summary

Current Role

In his current role at Spandana Sphoorty Financial Limited, Divaker is responsible for spearheading the company's product strategy and leading cross-functional initiatives to enhance organizational performance. He works closely with the leadership team to identify market trends, develop tailored financial solutions, and implement best-in-class processes to deliver exceptional customer experiences.

Career Progression

Prior to his current position, Divaker held several senior-level roles in the financial services sector. As the Head of Products & Solutioning at Capri Global Capital Ltd., he was instrumental in expanding the company's product portfolio and improving customer-centric processes. At Satin Creditcare Network Limited, he served as the Head of Process & Products, where he drove process optimization and product development efforts.

Divaker's earlier experience includes senior roles at YES BANK, where he led the Inclusive Banking products division, and Fullerton India Credit Company Ltd., where he managed digital projects and process improvements. He has also held leadership positions at Fino Payments Bank Ltd. and gained valuable exposure through internships at various organizations.

Academic Background

Divaker holds a bachelor's degree in Electronics and Communication Engineering from Rajasthan Technical University, India.

Areas of Expertise

Divaker's areas of expertise include product development, process optimization, organizational transformation, and digital innovation. He possesses a deep understanding of the financial services industry, with a particular focus on inclusive banking and microfinance. His leadership skills, combined with his technical and analytical capabilities, enable him to drive strategic initiatives and deliver measurable results.

Professional Impact

Throughout his career, Divaker has contributed to the development and implementation of innovative financial products and solutions that have positively impacted underserved communities. He has spearheaded process improvement initiatives that have enhanced operational efficiency and customer satisfaction. Divaker's industry knowledge and collaborative approach have earned him a reputation as a trusted advisor and subject matter expert.

Conclusion

With his extensive experience, strong technical expertise, and proven track record of driving organizational excellence, Divaker Jha is well-positioned to continue making a significant impact in the financial services industry. As he embarks on his new role at Spandana Sphoorty Financial Limited, he is committed to further strengthening the company's product offerings and optimizing its operational processes to deliver sustainable growth and value for all stakeholders.