Divya-Ella Wadhawan
Experienced Zonal Head with a Proven Track Record in the Hospitality Industry
Professional Overview
Divya-Ella Wadhawan is an accomplished Zonal Head with extensive expertise in the hospitality industry. She brings a unique blend of strategic leadership, operational excellence, and a customer-centric approach to her role, driving growth and optimizing performance within her zone.
Experience Summary
Current Role
As the Zonal Head at Zomato, Divya-Ella is responsible for overseeing the operations and performance of a significant region, ensuring seamless service delivery and exceptional customer experiences. She leverages her deep understanding of the industry, along with strong analytical and problem-solving skills, to strategically navigate challenges and capitalize on emerging opportunities.
Career Progression
Divya-Ella's career trajectory is marked by a steady progression through various leadership roles in the hospitality industry. Prior to her current position, she successfully owned and operated her own business, Ella's, demonstrating her entrepreneurial acumen and ability to drive sustainable growth. Before that, she held assistant sales manager positions at prestigious hotel brands, such as The Ritz-Carlton Hotel Company and Renaissance Mumbai Hotel & Convention Centre, where she honed her sales and marketing expertise. Divya-Ella's journey also includes roles as a Pre-Opening Manager at The French Affair and a Future Leader at InterContinental Hotels Group (IHG).
Academic Background
Divya-Ella holds a strong academic foundation, with a focus on hospitality management. Her educational achievements include a degree in the field, which has provided her with a solid understanding of industry best practices and the ability to apply her knowledge effectively in her professional pursuits.
Areas of Expertise
- Strategic Planning and Execution
- Operations Management
- Sales and Marketing
- Customer Experience Optimization
- Business Development and Expansion
- Talent Management and Team Leadership
Professional Impact
Throughout her career, Divya-Ella has consistently delivered measurable results and made significant contributions to the organizations she has been a part of. Her ability to identify and capitalize on growth opportunities, coupled with her dynamic leadership style, has earned her a reputation as a driven and innovative professional within the hospitality industry.
Conclusion
With her extensive experience, proven leadership abilities, and a deep understanding of the hospitality landscape, Divya-Ella Wadhawan is poised to continue making a lasting impact as the Zonal Head at Zomato. Her passion for excellence and commitment to driving operational efficiency and customer satisfaction make her a valuable asset in her current role and a respected industry leader.
