Professional Overview

Dj Buyan is a seasoned Technical Support Specialist with a strong background in providing top-notch technical assistance and support. Currently based in Davao City, Philippines, Dj excels in roles that require technical expertise, problem-solving, and customer service skills. Key expertise areas include technical support, customer service, and IT solutions, with a focus on the BPO and IT industries.

Experience Summary

Current Role

Dj Buyan currently serves as a Technical Support Specialist at Alorica, where the primary responsibilities include providing technical assistance, resolving customer inquiries, and ensuring high-quality service delivery. With a strong focus on customer satisfaction, Dj has consistently delivered high-performance results, contributing to the growth and success of the organization.

Career Progression

Notable previous roles include Technical Support Specialist at VXI Global Solutions, LLC, and Visa Consultant at JPMorgan Chase & Co. These roles have equipped Dj with a broad range of skills, from technical support and customer service to visa consultation and financial services. The career trajectory showcases steady growth, with key achievements in providing excellent customer service, resolving complex technical issues, and contributing to team success.

Areas of Expertise

Dj's expertise spans industry-specific skills such as technical support, customer service, and IT solutions. Technical competencies include proficiency in various software and hardware systems, as well as excellent problem-solving and analytical skills. Leadership and management capabilities are also evident, with experience in working collaboratively with teams to achieve common goals.

Professional Impact

While specific project details are not available, Dj's contributions to the BPO and IT industries are significant. With a focus on delivering high-quality technical support and customer service, Dj has made notable impacts on customer satisfaction and organizational growth.

Conclusion

Dj Buyan's professional trajectory is marked by steady growth, a strong focus on technical expertise, and a commitment to delivering high-quality results. Currently focused on technical support and customer service, Dj offers a valuable combination of technical skills, industry knowledge, and customer-centric approach. As a seasoned Technical Support Specialist, Dj is well-positioned to continue making significant contributions to the BPO and IT industries.