Donna McPherson

Chief Operations Officer, Frida

Professional Overview
Donna McPherson is a seasoned operations executive with over 30 years of experience driving strategic initiatives and operational excellence across diverse industries. As the Chief Operations Officer at Frida, she is responsible for overseeing the company's day-to-day operations, implementing innovative process improvements, and ensuring the delivery of high-quality products and services to clients.

Experience Summary

Current Role
As the Chief Operations Officer at Frida since September 2023, Donna is responsible for leading the company's operational functions, including production, logistics, and supply chain management. She has been instrumental in streamlining processes, optimizing resource allocation, and enhancing the overall efficiency of Frida's operations. Under her leadership, the company has achieved significant cost savings and improved customer satisfaction.

Career Progression
Prior to her current role, Donna held several senior leadership positions at prominent multinational organizations. She served as the Vice President of Europe, Middle East, and Africa at Kimberly-Clark, where she oversaw the company's business operations in the region and drove strategic initiatives that resulted in increased market share and revenue growth. Donna also held various management roles at Kimberly-Clark Professional, including Director of Sales, Director of Hand Hygiene and Tissue, and Mill Manager, where she demonstrated her ability to drive operational excellence and lead high-performing teams.

Academic Background
Donna holds a Master of Science (MSc) in Strategic Planning from Edinburgh Business School, Heriot-Watt University. Her academic background provides her with a strong foundation in strategic planning, decision-making, and leadership, which she has successfully applied throughout her career.

Areas of Expertise
Donna's areas of expertise include operational management, process optimization, supply chain optimization, and strategic planning. She has a proven track record of driving organizational transformation, fostering a culture of continuous improvement, and leveraging data-driven insights to make informed decisions.

Professional Impact
During her tenure at Kimberly-Clark, Donna played a pivotal role in developing and implementing a comprehensive hand hygiene strategy for the EMEA region, which resulted in a significant increase in market share and improved customer satisfaction. Her ability to identify and address operational bottlenecks has earned her a reputation as a strategic and results-oriented leader.

Conclusion
With her extensive experience, strategic mindset, and proven operational expertise, Donna McPherson is poised to lead Frida's operational functions and drive the company's continued growth and success in the years to come. Her commitment to excellence and her ability to consistently deliver tangible business results make her a valuable asset to the organization.