Donna Thomas
Director of Revenue, Holiday Inn London West
Professional Overview
Donna Thomas is an accomplished revenue management professional with over 15 years of experience in the hospitality industry. As the Director of Revenue at the Holiday Inn London West, she is responsible for overseeing the hotel's pricing and inventory strategies, revenue optimization, and strategic decision-making to drive profitable growth.
Experience Summary
Current Role
As the Director of Revenue at the Holiday Inn London West, Donna is accountable for leading the hotel's revenue management function, including forecasting, pricing, and distribution channel management. Under her leadership, the hotel has consistently outperformed its competitive set, achieving double-digit year-over-year revenue growth for the past three consecutive years.
Career Progression
Donna's career in the hospitality industry began in 2005 as a Groups Sales Executive at Guoman & Thistle hotels. She quickly progressed through the ranks, taking on roles as Reservations Manager, Assistant Revenue Manager, and Revenue Manager at various hotel groups, including Corus Hyde Park, glh Hotels, and Millennium Hotels and Resorts. Prior to her current role, Donna served as the Deputy value centre general manager at glh Hotels, where she gained valuable experience in hotel operations and strategic planning.
Academic Background
Donna holds a Bachelor's degree in Hospitality Management from the University of Surrey, where she graduated with honors. She is also a certified Revenue Management Specialist, having completed advanced training programs in revenue management, pricing strategies, and data analysis.
Areas of Expertise
- Revenue management and pricing optimization
- Demand forecasting and inventory management
- Strategic planning and decision-making
- Hotel operations and performance improvement
- Data analysis and business intelligence
- Cross-functional leadership and team management
Professional Impact
During her tenure as Director of Revenue, Donna has implemented a data-driven revenue management strategy that has significantly improved the hotel's profitability. She has led the implementation of a new revenue management system, optimized the hotel's distribution channels, and developed innovative pricing strategies that have consistently outperformed the market. Donna's contributions have been recognized within the organization, and she has been invited to speak at industry events, sharing her insights and best practices with peers.
Conclusion
Donna Thomas is a seasoned revenue management professional with a proven track record of success in the hospitality industry. Her strategic thinking, data-driven approach, and strong leadership skills have made her an invaluable asset to the Holiday Inn London West, where she continues to drive revenue growth and operational excellence.
