Douglas Freed

Seasoned Technology Entrepreneur and Business Leader

Professional Overview
Douglas Freed is a accomplished technology entrepreneur and business executive with over 40 years of experience driving innovation and growth. As the CEO and Founder of AOS - Real Front Desk, he brings a unique blend of strategic vision, operational expertise, and industry acumen to lead his company's transformation of customer service solutions.

Experience Summary

Current Role
As CEO and Founder of AOS - Real Front Desk since 2004, Douglas is responsible for setting the strategic direction, overseeing daily operations, and leading the company's talented team. Under his leadership, AOS has emerged as a prominent provider of cutting-edge real-time customer service technology, serving clients across diverse industries.

Career Progression
Prior to founding AOS, Douglas held several senior leadership roles, including serving as President of D A Wolf Security Intelligence since 2017 and Senior Vice President of Business Development at Neoworx from 1997 to 2001. He also gained valuable experience as a National Accounts Executive and Sales and Product Manager at United Parcel Service, where he worked for nearly two decades.

Academic Background
Douglas holds a degree from Wright State University, where he honed his business acumen and technical expertise, establishing a strong foundation for his entrepreneurial endeavors.

Areas of Expertise
Douglas is a seasoned executive with deep expertise in customer service technology, business development, and strategic leadership. He has a proven track record of driving innovation, forging strategic partnerships, and building high-performing teams to deliver exceptional value to clients.

Professional Impact
Under Douglas's visionary leadership, AOS - Real Front Desk has become a trusted partner for organizations seeking to enhance their customer experience and streamline their operations. His industry contributions and innovative solutions have earned him recognition as a trailblazer in the customer service technology space.

Conclusion
With his extensive experience, entrepreneurial spirit, and commitment to excellence, Douglas Freed is poised to continue driving the growth and success of AOS - Real Front Desk. His passion for technology, coupled with his business acumen and leadership skills, make him a valuable asset to the organizations he serves.