Dustin Williams

Chief Technology Officer

Professional Overview
Dustin Williams is a seasoned technology leader with over 15 years of experience driving innovative solutions and leading high-performing engineering teams. As the Chief Technology Officer at Khoros, he is responsible for shaping the company's technology vision, overseeing the development of its cutting-edge cloud-based customer engagement platform, and fostering a culture of continuous improvement and innovation.

Experience Summary

Current Role
As the Chief Technology Officer at Khoros, Dustin is tasked with leading the company's technology strategy and driving the development of its award-winning customer engagement platform. He is responsible for aligning Khoros' technological capabilities with the evolving needs of its global client base, ensuring the delivery of reliable, scalable, and user-centric solutions. Under his leadership, Khoros has continued to enhance its platform, expanding its capabilities in areas such as social media management, online community building, and digital customer care.

Career Progression
Prior to his current role, Dustin served as the Vice President of Engineering at Khoros, where he was instrumental in streamlining the company's software development processes, fostering cross-functional collaboration, and driving the adoption of agile methodologies. Before joining Khoros, he held senior technology roles at Thomson Reuters and LLamasoft, Inc., where he led the development of innovative cloud-based solutions and played a pivotal role in optimizing enterprise-level software platforms.

Academic Background
Dustin holds a Bachelor of Science degree in Computer Science from the University of Michigan, where he graduated with distinction and was recognized for his academic achievements.

Areas of Expertise
Dustin's expertise spans cloud-based software engineering, DevOps, data analytics, and enterprise-scale technology transformations. He is a skilled communicator and collaborator, adept at aligning technology solutions with business objectives and fostering a culture of continuous learning and improvement.

Professional Impact
Throughout his career, Dustin has been recognized for his ability to drive complex technology initiatives and deliver measurable business impact. At Khoros, he has spearheaded the company's successful transition to a cloud-native architecture, resulting in improved scalability, reliability, and cost-efficiency. He has also overseen the development of groundbreaking features that have enhanced the platform's user experience and expanded its addressable market.

Conclusion
Dustin's wealth of experience, combined with his strategic vision and technical expertise, make him a valuable asset to Khoros. As the company's Chief Technology Officer, he is poised to continue leading the development of innovative customer engagement solutions that empower businesses to thrive in the digital age.