Duygu Ozturk

Regional Head of IT - Middle East, Turkey & Africa
Istanbul, Turkey

Professional Overview

Duygu Ozturk is an experienced IT leader with a strong track record in the pharmaceutical and consumer goods industries. As the Regional Head of IT for the Middle East, Turkey, and Africa at ACINO, she is responsible for driving digital transformation and optimizing IT operations across multiple markets. With expertise in IT business partnering, project management, and system implementation, Duygu is adept at aligning technology solutions to support the strategic objectives of her organization.

Experience Summary

Current Role

Regional Head of IT - Middle East, Turkey & Africa, ACINO (2021 - Present)

• Oversees the IT function for ACINO's operations in the Middle East, Turkey, and Africa, managing a team of 30+ IT professionals

• Spearheads the implementation of enterprise-wide digital initiatives, including the rollout of a new ERP system and the automation of key business processes

• Collaborates closely with regional business leaders to identify IT-enabled opportunities for improving operational efficiency and enhancing the customer experience

• Drives the development and execution of the regional IT strategy, ensuring it is closely aligned with the company's overall business objectives

• Serves as a trusted advisor to the regional management team, providing strategic guidance on technology-related matters

Career Progression

Country IT Manager - Turkey, ACINO (2020 - 2021)

• Managed the IT function for ACINO's operations in Turkey, leading a team of 10 IT professionals

• Implemented a new project management framework to improve the delivery of IT projects and ensure alignment with business priorities

• Spearheaded the migration of the company's data center to the cloud, enhancing system availability and scalability

Associate Director - IT Business Partner, Turkey & Israel, Shire (2018 - 2020)

• Served as the primary IT business partner for the Turkey and Israel markets, collaborating with business leaders to identify and implement technology solutions

• Played a key role in the integration of Shire's IT systems following the acquisition of Baxalta, ensuring a seamless transition for end-users

• Received recognition for driving the successful implementation of a new customer relationship management (CRM) system, which improved sales efficiency and customer engagement

IT Business Partner, Pharma (Senior Manager), Bayer (2017 - 2018)

• Provided strategic IT support to the pharmaceutical business unit, aligning technology initiatives with the division's strategic priorities

• Led the rollout of a new supply chain management system, which resulted in a 12% reduction in inventory costs and improved customer service levels

Academic Background

Duygu holds a Bachelor of Science degree in Industrial Engineering from Bogazici University, one of the top-ranked universities in Turkey.

Areas of Expertise

• IT strategy and digital transformation

• IT business partnering and change management

• Project management and system implementation

• Supply chain optimization and demand planning

• Pharmaceutical and consumer goods industry experience

Professional Impact

• Recognized for driving a successful cloud migration project that improved IT system availability and scalability by 25%

• Played a key role in the implementation of a new CRM system, which resulted in a 20% increase in sales productivity for the Turkey and Israel markets

• Spearheaded the rollout of a new supply chain management system, leading to a 12% reduction in inventory costs and improved customer service levels

Conclusion

With a proven track record of delivering technology-enabled business solutions, Duygu Ozturk is a strategic IT leader who excels at aligning IT initiatives with organizational priorities. Her extensive experience in the pharmaceutical and consumer goods industries, coupled with her strong technical and leadership capabilities, make her a valuable asset to ACINO as it continues to drive digital transformation and operational excellence across its regional markets.