Dylan Yuska

Professional Summary

Professional Overview
Dylan Yuska is an experienced operations executive with a strong track record of driving growth and efficiency in the technology and sports industries. As the Director of Retention Operations at AG1, he leverages his deep expertise in operations management, data analysis, and process optimization to enhance customer engagement and loyalty.

Experience Summary

Current Role
As the Director of Retention Operations at AG1, Dylan is responsible for overseeing the company's customer retention strategies and initiatives. He works closely with cross-functional teams to analyze customer data, identify areas for improvement, and implement streamlined processes that enhance the overall customer experience. Under his leadership, AG1 has seen a significant increase in customer retention rates and improved operational efficiency.

Career Progression
Prior to his current role, Dylan held several leadership positions in the technology and sports sectors. He served as the Director of Operations at TeamSnap, where he played a pivotal role in scaling the company's operations to support its rapid growth. Additionally, he held the position of Vice President of Operations (Executive Team) at LeagueSide, a sports-tech startup acquired by TeamSnap, where he was instrumental in driving the company's operational strategies and contributing to its successful exit.

Academic Background
Dylan holds a Bachelor of Arts degree from the University of Pennsylvania, where he majored in Economics and was a Venture for America Fellow, a prestigious program that provides opportunities for recent graduates to work at startups and contribute to their growth.

Areas of Expertise

• Operations management

• Data-driven decision making

• Process optimization and efficiency

• Customer retention and engagement strategies

• Cross-functional collaboration and team leadership

Professional Impact
During his tenure at TeamSnap, Dylan led the implementation of a new customer relationship management (CRM) system that resulted in a 25% increase in customer retention. At LeagueSide, he spearheaded the development of a comprehensive operations playbook that was instrumental in the company's successful acquisition by TeamSnap.

Conclusion
With his extensive experience in operations management, Dylan is poised to continue driving impactful results at AG1. His ability to leverage data, optimize processes, and foster cross-functional collaboration makes him a valuable asset in the company's pursuit of sustainable growth and customer satisfaction.