Professional Summary
Professional Overview
Eden Brown is a skilled Financial Clearance Representative I with a proven track record of providing excellent customer service and ensuring efficient financial processes. With a strong background in the healthcare industry, Eden specializes in prior authorizations, patient financial clearance, and revenue cycle management.
Experience Summary
Current Role
As a Financial Clearance Representative I at Beacon Orthopaedics & Sports Medicine, Eden is responsible for managing patient financial clearance, including verifying insurance coverage, obtaining necessary authorizations, and facilitating seamless patient experiences. In this role, Eden has demonstrated a keen eye for detail, excellent communication skills, and a solutions-oriented approach, ensuring patients receive the care they need while maximizing reimbursement for the organization.
Career Progression
Prior to her current role, Eden held positions as a Prior Authorizations Rep (CCRI) at Anthem, where she navigated complex insurance policies and processes to secure approvals for patient treatments. Before that, she gained valuable experience as a Solo Cleaner at Merry Maids Corporate and a Non-Foods Clerk at Kroger, developing a strong work ethic and customer-centric mindset.
Academic Background
Eden holds a Bachelor of Science degree in Business Administration from the University of Cincinnati, where she graduated with honors and demonstrated a passion for finance and operations.
Areas of Expertise
- Prior authorization and insurance verification
- Patient financial clearance and revenue cycle management
- Healthcare industry knowledge and regulations
- Customer service and conflict resolution
- Attention to detail and problem-solving skills
- Proficient in various financial and medical software systems
Professional Impact
Throughout her career, Eden has consistently demonstrated her ability to streamline financial processes, improve patient satisfaction, and contribute to the overall financial health of the organizations she has served. Her strong communication skills and collaborative approach have enabled her to build effective relationships with both internal and external stakeholders, ensuring seamless coordination and timely resolutions.
Conclusion
With a diverse background in healthcare finance and a commitment to excellence, Eden is poised to continue her professional growth and make a meaningful impact in her current role and beyond. Her expertise, adaptability, and dedication to providing exceptional service make her a valuable asset to any organization.
