Effie Hayes
Talent Acquisition Operational Effectiveness Lead, Cigna
Professional Overview
Effie Hayes is an experienced talent management and HR operations professional with a proven track record of driving operational efficiency and optimizing talent acquisition processes. As the Talent Acquisition Operational Effectiveness Lead at Cigna, she leverages her extensive background in HR operations, strategic sourcing, and talent optimization to enhance the company's talent acquisition capabilities.
Experience Summary
Current Role
As the Talent Acquisition Operational Effectiveness Lead at Cigna, Effie is responsible for improving the overall efficiency and effectiveness of the company's talent acquisition function. In this role, she oversees the implementation of streamlined processes, data-driven decision-making, and the adoption of innovative technologies to enhance the candidate experience and optimize the hiring workflow. Through her strategic initiatives, Effie has played a key role in improving talent acquisition KPIs and contributing to Cigna's talent pipeline.
Career Progression
Effie's career at Cigna has spanned over a decade, during which she has demonstrated a diverse range of expertise in HR operations, talent optimization, and strategic sourcing. Prior to her current role, she served as the Talent Acquisition Manager for Cigna's US Operations, where she managed the contingent labor program and implemented talent optimization strategies. Earlier in her career, Effie held positions in HR Operations and Governance, as well as Strategic Sourcing and Supplier Management, further honing her skills in process improvement and supplier management.
Academic Background
Effie holds an MBA in Marketing from Drexel University and a BS in Biotechnology, as well as a B.A. in Chemistry, from the University at Buffalo. Her educational background provides her with a well-rounded understanding of business operations, data analysis, and the healthcare industry, which she leverages in her current role.
Areas of Expertise
- Talent acquisition and talent management
- HR operations and process optimization
- Strategic sourcing and supplier management
- Data analysis and performance management
- Project management and change leadership
Professional Impact
Effie's expertise in talent acquisition and HR operations has had a significant impact on Cigna's talent management capabilities. Through her leadership, she has implemented innovative recruitment strategies, streamlined hiring processes, and leveraged data-driven insights to enhance the company's ability to attract and retain top talent. Her contributions have played a crucial role in Cigna's talent pipeline, supporting the organization's growth and success in the healthcare industry.
Conclusion
With over a decade of experience in talent management and HR operations, Effie Hayes has established herself as a strategic leader in the field. In her current role as the Talent Acquisition Operational Effectiveness Lead at Cigna, she continues to drive operational excellence and optimize the company's talent acquisition capabilities, positioning Cigna as an employer of choice in the healthcare industry.
