Eleanor Waller
Food Safety & Quality Assurance Director
Professional Overview
Eleanor Waller is an accomplished Food Safety & Quality Assurance Director with over a decade of experience driving quality and compliance initiatives for leading food manufacturing companies. She specializes in implementing robust quality management systems, mitigating food safety risks, and optimizing operational efficiency to ensure the delivery of high-quality, safe products.
Experience Summary
Current Role
As the Food Safety & Quality Assurance Director at HelloFresh, Eleanor is responsible for overseeing the company's food safety and quality assurance programs across its global supply chain. In this role, she leads a team of quality professionals to develop and enforce stringent quality control measures, ensuring compliance with all relevant industry regulations and customer requirements. Under her leadership, HelloFresh has achieved a 100% on-time delivery rate and zero product recalls, significantly enhancing the brand's reputation for quality and safety.
Career Progression
Prior to joining HelloFresh, Eleanor served as the Head of Technical at FERNDALE FOODS LIMITED, where she was instrumental in modernizing the company's quality management systems and implementing lean manufacturing practices. She also held various technical and quality assurance roles at PrepWorld and Blue Earth Foods Ltd., progressively expanding her expertise in food safety, quality systems, and operational optimization.
Academic Background
Eleanor holds a Bachelor of Science degree in Food Science and Technology from the University of Nottingham, where she graduated with honors. She is also a certified lead auditor for the Global Food Safety Initiative (GFSI) standards, demonstrating her commitment to upholding the highest food safety standards.
Areas of Expertise
- Food safety and quality assurance program management
- Regulatory compliance and industry standards (FSMA, BRC, HACCP)
- Quality system development and implementation
- Supplier quality management and risk mitigation
- Lean manufacturing and continuous improvement
- Cross-functional team leadership and collaboration
Professional Impact
During her tenure at FERNDALE FOODS LIMITED, Eleanor led a comprehensive quality improvement initiative that resulted in a 20% reduction in customer complaints and a 15% increase in production efficiency. At HelloFresh, she has spearheaded the implementation of a robust supplier quality program, enabling the company to source ingredients from a more diverse and vetted supplier base, thereby enhancing product quality and supply chain resilience.
Conclusion
With her deep expertise in food safety, quality assurance, and operational excellence, Eleanor Waller is poised to drive continued innovation and excellence within the food industry. Her proven track record of delivering measurable results and her commitment to upholding the highest standards make her a valuable asset to any organization seeking to enhance its quality and safety performance.
