EA

Elisha Anderton

COO

Contact Information


  • Name: Elisha Anderton

  • Current Position: Chief Operating Officer (COO)

  • Company: CareMaster

  • Location: Sydney, NSW, Australia


Professional Overview


Elisha Anderton serves as the Chief Operating Officer at CareMaster, a company specializing in cloud-based software for the care and disability sectors. Elisha has a robust background in customer experience and operational leadership, reflected in previous roles at companies like Employment Hero, Safewill, and Expedia Group.

Key Responsibilities and Roles


  • Current Position: Chief Operating Officer at CareMaster since October 2023

  • Focuses on optimizing the performance and integration of CareMaster's software solutions.

  • Drives strategic initiatives and operational improvements.

  • Founder & Director of Unicorn Customer Experience

  • Engages in strategy, CX, operations, and financial performance consulting projects.


Professional Skills and Passions


  • Leadership in Radical Change: Recognized as a strong leader who played a pivotal role in implementing significant organizational changes within CareMaster.

  • Customer Success: Demonstrates a deep understanding and commitment to customer satisfaction and experience management.

  • Ethics and People Management: Known for an ethical approach to leadership and a passion for managing people and promoting strong team dynamics.

  • Technology Integration: Advocates for algorithm-driven efficiencies to enhance staff allocation and overall operational efficiency.


Professional Achievements and Posts


  • LinkedIn Activity:

  • September 14, 2023: Highlighted as an executive leader with a passion for radical business changes.

  • March 3, 2024: Posted on unlearning ableism, emphasizing inclusivity and ethical practice in business.

  • May 12, 2024: Advocated for pressing social issues (#alleyesonrafah, #ceasefirenow).

  • November 9, 2022: Expressed passionate support for the community and customer experience space.


Educational Background


Elisha's educational qualifications span a variety of areas, including business administration, leadership, call center communications, real estate, and fitness. This diverse educational background underpins a multifaceted approach to her executive role.

Associations and Networks



  • Professional Network: Collaborates with other leaders such as Liam Jackson (Customer Success Specialist) and Chris Berendt (Chief Technology Officer) at CareMaster.


Company Overview


CareMaster is a cloud-based software company dedicated to serving the care and disability sectors. As COO, Elisha focuses on:
  • Algorithm-Driven Efficiency: Leveraging technology to improve staff allocation and operational workflows.

  • Community Empowerment: Aligning with the mission to enable communities to live life fully and independently.


Elisha's role at CareMaster also entails strategic planning and execution, overseeing product developments, and fostering an environment of continuous improvement and ethical practice.

For further detailed professional interactions and networking activities, Elisha can be reached through her LinkedIn profile.