Professional Summary

Professional Overview

Elizabeth Preising is an experienced Customer Success Manager with a proven track record of driving client satisfaction and business growth. She specializes in the technology industry, leveraging her expertise in customer relationship management, account strategy, and cross-functional collaboration to deliver exceptional results.

Experience Summary

Current Role

Elizabeth currently serves as a Customer Success Manager at Constructor, where she is responsible for strategically managing key client relationships, identifying opportunities for expansion, and ensuring a seamless customer experience. In her concurrent role at Bloomreach, she provides expert-level support and guidance to enterprise clients, helping them achieve their business objectives through the effective use of Bloomreach's cutting-edge ecommerce solutions.

Career Progression

Prior to her current positions, Elizabeth held progressive roles within the customer success domain, starting as a Customer Success Associate at Hireology and quickly advancing to Senior Customer Success Associate and then Customer Success Manager. During her tenure at Hireology, she played a pivotal role in enhancing client satisfaction, driving revenue growth, and implementing successful onboarding and retention strategies. Before transitioning to the technology sector, Elizabeth gained valuable experience as an Account Manager at Nordstrom Trunk Club, where she demonstrated her ability to build strong client relationships and drive business outcomes.

Academic Background

Elizabeth holds a Bachelor of Arts degree in Business Administration from the University of South Carolina, where she graduated with honors.

Areas of Expertise

Customer relationship management

Account strategy and expansion

Client onboarding and implementation

Cross-functional collaboration

Performance tracking and analytics

SaaS product expertise (Bloomreach, Constructor)

Professional Impact

Throughout her career, Elizabeth has consistently delivered exceptional results for her clients. At Hireology, she played a key role in improving the company's customer retention rate by 17% and increasing annual recurring revenue by 22% through strategic account management and innovative service offerings. In her current roles, she continues to drive measurable impact, with a focus on enhancing customer satisfaction, identifying growth opportunities, and contributing to the overall success of the organizations she serves.

Conclusion

With her extensive experience in customer success, deep industry knowledge, and proven ability to drive tangible business outcomes, Elizabeth is well-positioned to excel in her current and future endeavors. She is committed to delivering exceptional service, fostering long-term client relationships, and contributing to the continued growth and success of the companies she represents.