Professional Overview
Ellazer Pangilinan is a seasoned Operations Manager based in Manila, NCR, Philippines, with a strong background in managing operations and driving process improvements in various industries, including healthcare, finance, and telecommunications.
Experience Summary
Current Role
As an Operations Manager at Alorica since October 2024, Ellazer is responsible for overseeing daily operations, implementing process improvements, and ensuring high-quality service delivery.
Career Progression
Throughout his career, Ellazer has held several notable roles, including Business Process Management - Process Improvement at Western Union, Operations Manager at Allsec Technologies Limited, and Service Delivery Manager at Access Healthcare Services. These roles have contributed to his expertise in operational management, process improvement, and team leadership.
Academic Background
Ellazer holds a Bachelor of Business Administration - BBA in Business/Commerce, General from National University (PH), which has provided him with a solid foundation in business management.
Areas of Expertise
Ellazer's areas of expertise include:
- Operational management
- Process improvement
- Team leadership
- Service delivery management
- Industry-specific skills in healthcare, finance, and telecommunications
Professional Impact
Although specific project details are not available, Ellazer's experience in managing operations and driving process improvements has likely contributed to increased efficiency, productivity, and quality in his previous roles.
Conclusion
As a seasoned operations professional, Ellazer Pangilinan has demonstrated his ability to manage operations, drive process improvements, and lead teams in various industries. With his strong educational background and extensive experience, Ellazer is well-positioned to continue making significant contributions in his current role as Operations Manager at Alorica.
