Elsie Clodomir-Dennis
Director of Patient Financial Services
Professional Overview
Elsie Clodomir-Dennis is an experienced healthcare finance professional serving as the Director of Patient Financial Services at Neighborhood Health Services Corporation. With over 20 years of industry expertise, she specializes in revenue cycle management, patient financial counseling, and driving operational efficiencies within complex healthcare organizations.
Experience Summary
Current Role
As the Director of Patient Financial Services at Neighborhood Health Services Corporation, Elsie oversees all aspects of the organization's patient billing, accounts receivable, and financial assistance programs. She leads a team of 25 financial specialists to ensure timely and accurate patient billing, while also implementing strategic initiatives to enhance the overall patient financial experience. Under Elsie's leadership, the patient financial services department has achieved a 15% reduction in accounts receivable and a 20% increase in patient financial assistance approvals.
Career Progression
Prior to her current role, Elsie served as the Practice/Billing Manager at the Icahn School of Medicine at Mount Sinai, where she streamlined billing processes and improved patient collections by 18%. She also held the position of Billing Manager and Education and Training Coordinator at Lenox Hill Hospital, where she played a key role in implementing a new electronic medical records system and training staff on its effective utilization.
Academic Background
Elsie holds a Bachelor of Science in Business Administration from Rutgers University, with a concentration in Healthcare Management. She is a certified Healthcare Financial Management Association (HFMA) professional and maintains active memberships in the American College of Healthcare Executives (ACHE) and the Medical Group Management Association (MGMA).
Areas of Expertise
- Revenue cycle management
- Patient financial counseling and assistance
- Healthcare operations and process improvement
- Electronic medical records system implementation and training
- Regulatory compliance and risk management
Professional Impact
Throughout her career, Elsie has consistently demonstrated her ability to drive positive change and enhance the financial performance of healthcare organizations. Her innovative approaches to patient financial services and her strong leadership skills have earned her recognition within the industry, including the HFMA's Excellence in Patient Financial Services Award in 2017.
Conclusion
With her extensive experience, strong financial acumen, and a deep commitment to improving the patient financial experience, Elsie Clodomir-Dennis is a valuable asset to Neighborhood Health Services Corporation. Her proven track record of success and her passion for healthcare finance make her well-positioned to continue driving the organization's financial performance and patient satisfaction.
