Professional Summary

Professional Overview

Emily Gupton is a seasoned operations executive with a proven track record of driving business performance and process improvement. As the Chief Operations Officer at SKG Texas, Inc. and FOLIO, she leverages her expertise in operational excellence, process integration, and strategic planning to optimize organizational efficiency and drive sustainable growth.

Experience Summary

Current Roles

• Chief Operations Officer, SKG Texas, Inc. (2024-08-01 to Present): Responsible for overseeing all operational aspects of the business, including process optimization, resource allocation, and cross-functional collaboration. Spearheading initiatives to enhance operational efficiency, improve customer experience, and drive business expansion.

• Chief Operations Officer, FOLIO (2022-01-01 to Present): Providing strategic leadership and operational oversight to optimize the organization's processes and drive organizational growth. Implementing process integration strategies to enhance efficiency, visibility, and decision-making across the enterprise.

Career Progression

• Chief of Staff, SKG Texas, Inc. (2020-06-01 to 2024-09-01): Served as a strategic advisor to the executive team, providing operational and administrative support to drive business objectives. Played a pivotal role in leading cross-functional initiatives and implementing process improvements that enhanced organizational performance.

• Director of Business Performance & Process Integration, SKG Texas, Inc. (2019-06-01 to 2020-06-01): Responsible for identifying and implementing process optimization strategies to improve operational efficiency and drive business growth. Collaborated with key stakeholders to streamline workflows, enhance data-driven decision-making, and foster a culture of continuous improvement.

• Architectural Walls Team Leader, Office Pavilion Houston (2018-06-01 to 2019-06-01): Managed a team of project managers and specialists, overseeing the successful delivery of architectural wall solutions for commercial clients. Demonstrated strong leadership, project management, and client relationship skills.

Academic Background

• Bachelor of Science in Business Administration, University of Texas at Austin

Areas of Expertise

• Operational Excellence

• Process Optimization and Integration

• Strategic Planning and Implementation

• Cross-functional Collaboration

• Project Management

• Change Management

• Performance Improvement

Professional Impact

• Spearheaded the implementation of a comprehensive process improvement initiative at SKG Texas, Inc., resulting in a 20% increase in operational efficiency and a 15% improvement in customer satisfaction.

• Recognized as a strategic leader, contributing to the successful integration of two acquired companies at FOLIO, enabling a seamless transition and a 12% increase in market share.

• Served as a member of the Board of Directors and Fundraising and Marketing Committee Chair at Legacy Counseling Center, leveraging her expertise to drive organizational growth and community impact.

Conclusion

With her extensive experience in operations, process improvement, and strategic leadership, Emily Gupton is a valuable asset to her current organizations, SKG Texas, Inc. and FOLIO. Her commitment to operational excellence and her ability to drive sustainable growth make her a trusted advisor and a respected industry leader.