Professional Summary

Professional Overview

Emily White is an experienced healthcare finance and operations leader serving as the Director of Patient Financial Services at Alameda Health System in San Francisco, California. With over 15 years of industry expertise, she specializes in revenue cycle optimization, financial analytics, and operational transformation to drive organizational performance and financial sustainability.

Experience Summary

Current Role

As the Director of Patient Financial Services at Alameda Health System, Emily is responsible for overseeing all aspects of the revenue cycle, including patient access, billing, collections, and denial management. In this role, she has implemented data-driven strategies to reduce bad debt, improve cash flow, and enhance the patient financial experience. Under her leadership, the patient financial services team has achieved a 20% reduction in denials and a 15% improvement in days in accounts receivable.

Career Progression

Prior to her current position, Emily served as an Analytics Principal at Optum, where she leveraged advanced data analytics and business intelligence to help healthcare organizations optimize their revenue cycle and financial operations. Before that, she held progressive leadership roles at Dignity Health, culminating in her position as the Director of Revenue Integrity for Northern California, where she led initiatives that generated over $10 million in additional revenue.

Emily began her career as a consultant at Triage Consulting Group, where she quickly rose through the ranks, becoming a Senior Manager and then a Director of Operations. In these roles, she led complex projects that helped hospitals and health systems improve their financial performance and operational efficiency.

Academic Background

Emily holds a Bachelor of Science in Business Administration with a concentration in Finance from the University of California, Berkeley. She is also a Certified Healthcare Financial Professional (CHFP) and a member of the Healthcare Financial Management Association (HFMA).

Areas of Expertise

• Revenue cycle management

• Financial analytics and business intelligence

• Operational optimization and process improvement

• Strategic planning and change management

• Cross-functional team leadership and collaboration

Professional Impact

Throughout her career, Emily has demonstrated a consistent track record of driving measurable improvements in financial performance and operational efficiency for healthcare organizations. Her ability to leverage data-driven insights, implement innovative strategies, and lead high-performing teams has made her a respected leader in the industry.

Conclusion

With her broad experience, deep industry expertise, and proven track record of success, Emily White is well-positioned to continue making a significant impact in the healthcare finance and operations field. As the Director of Patient Financial Services at Alameda Health System, she is dedicated to delivering excellence and driving sustainable financial and operational improvements that benefit both the organization and the patients it serves.