Professional Summary
Professional Overview
Emma Knights is an experienced Franchise Development Manager with a strong track record of driving business growth and expansion within the ERA Group - Global. With a diverse background spanning various leadership roles in the education and recruitment industries, she brings a unique blend of sales, business development, and client management expertise to her current position.
Experience Summary
Current Role
As the Franchise Development Manager at ERA Group - Global, Emma is responsible for identifying and nurturing new franchise opportunities, as well as supporting existing franchisees in achieving their strategic objectives. In this role, she leverages her exceptional communication and negotiation skills to forge strong partnerships with prospective and current franchisees, ensuring their long-term success and the continued expansion of the ERA brand.
Career Progression
Prior to her current role, Emma held several notable positions, including Course Advisor Manager and Sales Team Leader at GSM London, where she demonstrated her ability to drive sales, improve customer satisfaction, and lead high-performing teams. She also gained valuable experience in business development and client relations while working as a Business Development Specialist at REED and a Contact Centre Coordinator at Pertemps Network Group.
Throughout her career, Emma has consistently delivered results, showcasing her adaptability, strategic thinking, and commitment to excellence. Her diverse professional background has equipped her with a deep understanding of the franchise business model, enabling her to provide strategic guidance and support to both new and established franchisees.
Academic Background
Emma holds a Bachelors degree in Business Administration from the University of Kent, where she graduated with distinction. Her academic achievements and strong foundation in business principles have been instrumental in shaping her successful career trajectory.
Areas of Expertise
- Franchise development and expansion
- Sales and business development
- Client relationship management
- Team leadership and coaching
- Strategic planning and execution
- Excellent communication and negotiation skills
Professional Impact
In her current role, Emma has been instrumental in securing several high-profile franchise agreements, contributing to the rapid growth and market presence of the ERA Group - Global. Her ability to identify and nurture promising franchise opportunities, coupled with her exceptional client management skills, has earned her a reputation as a trusted advisor and strategic partner within the industry.
Conclusion
With her diverse professional experience, strong academic credentials, and proven track record of driving business growth, Emma Knights is well-positioned to continue making a significant impact as the Franchise Development Manager at ERA Group - Global. Her passion for the franchise model, combined with her leadership capabilities and strategic vision, make her a valuable asset to the organization and its franchisees.
