Enung Nurhasanah

Training Manager

Professional Overview
Enung Nurhasanah is an accomplished Training Manager with extensive experience in the automotive industry. She is currently responsible for leading the training and development initiatives at BYD Indonesia, driving organizational excellence through innovative learning programs and talent development strategies.

Experience Summary

Current Role
As the Training Manager at BYD Indonesia, Enung is responsible for designing, implementing, and overseeing comprehensive training programs that align with the company's strategic objectives. She leverages her in-depth industry knowledge and strong leadership skills to enhance the capabilities of BYD's workforce, ensuring they are equipped to deliver exceptional customer service and drive business growth.

Career Progression
Prior to her current role, Enung held various positions within the automotive industry, including Sales Network Distribution and Logistic Lead at Hascar Internasional Motor, Part & Service Zone Manager at PT. Ford Motor Indonesia, Warranty Specialist, Fleet Sales Analyst, and Retail & Wholesale Analyst at PT. Ford Motor Indonesia. Throughout her career, Enung has consistently demonstrated her ability to drive process improvements, enhance operational efficiency, and contribute to the success of her respective organizations.

Academic Background
Enung holds a bachelor's degree in Business Administration from the University of Indonesia, where she specialized in Marketing and Management. Her academic achievements reflect her commitment to continuous learning and professional development.

Areas of Expertise

• Automotive industry expertise

• Training program design and implementation

• Talent development and coaching

• Sales and distribution management

• Operational optimization

• Customer service and relationship management

• Data analysis and strategic decision-making

Professional Impact
During her tenure at PT. Ford Motor Indonesia, Enung played a pivotal role in the implementation of a new warranty management system, which resulted in a 20% reduction in processing time and a 15% increase in customer satisfaction. As the Sales Network Distribution and Logistic Lead at Hascar Internasional Motor, she spearheaded a supply chain optimization initiative that led to a 12% improvement in delivery efficiency and a 8% reduction in logistics costs.

Conclusion
Enung Nurhasanah's extensive experience, industry expertise, and leadership skills make her a valuable asset in the automotive industry. As the Training Manager at BYD Indonesia, she is committed to driving organizational growth and excellence through innovative learning programs and talent development initiatives that empower the company's workforce to deliver exceptional results.