Professional Overview

Era Perral is a seasoned Application Support Analyst with a strong background in the IT industry, currently based in the Philippines. As an Application Support Analyst at Accenture, Era's key expertise areas include application support, software development, and project management, with a focus on delivering high-quality solutions to clients.

Experience Summary

Current Role

Era Perral is currently working as an Application Support Analyst at Accenture, a position held since December 2017. Key responsibilities include providing technical support for various applications, collaborating with cross-functional teams to resolve issues, and contributing to process improvements.

Career Progression

Prior to the current role, Era worked as an Associate Software Engineer at Accenture from November 2015 to November 2017, and as a Project Management Intern at Podd from June 2014 to September 2014. These roles have contributed to Era's growth in the industry, with a career trajectory marked by increasing responsibilities and contributions to project successes.

Academic Background

Era holds a Bachelor of Science in Computer Science degree from the University of San Carlos, completed from 2011 to 2015. This academic foundation has provided a strong base for Era's technical competencies and analytical skills.

Areas of Expertise

Era's expertise spans multiple areas, including:

• Industry-specific skills: application support, software development, and project management

• Technical competencies: programming languages, software development methodologies, and IT service management

• Leadership and management capabilities: collaboration, problem-solving, and process improvement

Professional Impact

Although specific project details are not available, Era's contributions to Accenture's clients and projects have likely involved delivering high-quality application support, collaborating with teams to resolve technical issues, and driving process improvements.

Conclusion

Era Perral's professional trajectory is marked by a steady growth in responsibilities, technical competencies, and industry expertise. Currently focused on delivering exceptional application support services, Era's value proposition lies in the ability to provide technical expertise, collaborate effectively with teams, and drive improvements in process and service delivery. With a strong academic background, a progression of increasingly responsible roles, and a focus on industry-specific skills, Era is well-positioned to continue making significant contributions in the IT industry.