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Eran Gross

Eran Gross


Vice President



Eran Gross is a seasoned technology executive with over 15 years of experience driving customer success and operational excellence across the SaaS and cloud computing industries. As the Vice President at DealHub.io, he is responsible for leading the company's customer-centric initiatives, overseeing client relationships, and ensuring seamless delivery of innovative solutions that empower clients to achieve their business goals.

Professional Overview


Eran is a recognized expert in SaaS customer success, enterprise software delivery, and cloud-based service operations. He possesses a unique blend of technical expertise, strategic leadership, and a deep understanding of customer needs, enabling him to build and manage high-performing teams that consistently deliver exceptional results.

Experience Summary



Current Role


As the Vice President at DealHub.io, Eran is responsible for driving the company's customer success and operations strategies. He oversees a team of dedicated professionals who work closely with clients to ensure their seamless onboarding, ongoing support, and continuous optimization of the DealHub platform. Under his leadership, the customer success team has achieved industry-leading client retention and satisfaction rates, contributing to the company's rapid growth and market expansion.

Career Progression


Prior to his current role, Eran served as the Head of Customer Success Americas at DealHub.io, where he played a pivotal role in scaling the company's customer-centric initiatives and driving the adoption of its innovative sales enablement solutions. Before joining DealHub.io, he held various leadership positions at Amazon Web Services (AWS), Micro Focus (formerly HP/Hewlett Packard Enterprise), and Intel Corporation, where he consistently demonstrated his ability to build and lead high-performing teams, drive operational excellence, and deliver exceptional customer experiences.

Academic Background


Eran holds a Bachelor of Science degree in Computer Science from the Technion - Israel Institute of Technology, where he graduated with honors and demonstrated a strong academic track record.

Areas of Expertise


  • SaaS customer success and account management

  • Enterprise software delivery and operations

  • Cloud computing and infrastructure management

  • Team building and leadership

  • Strategic planning and execution

  • Data-driven decision making


Professional Impact


Throughout his career, Eran has spearheaded numerous successful initiatives that have had a measurable impact on the organizations he has served. At DealHub.io, he has been instrumental in driving the company's customer-centric approach, leading to a 95% client retention rate and a significant increase in customer lifetime value. Additionally, his strategic leadership and operational expertise have contributed to the company's rapid growth and expansion into new markets.

Conclusion


Eran Gross is a seasoned technology executive with a proven track record of driving customer success, operational excellence, and team-building in the SaaS and cloud computing industries. As the Vice President at DealHub.io, he is poised to continue his trajectory of success, leveraging his extensive experience and expertise to propel the company's growth and deliver exceptional value to its clients.