Eric Collado
Director, Sales Operations & Analytics
San Jose, California, United States
Professional Overview
Eric Collado is a seasoned sales operations and analytics professional with over 15 years of experience driving efficiency and data-driven decision-making across high-growth technology organizations. As the Director of Sales Operations & Analytics at Renalytix, he oversees the development and implementation of innovative sales strategies, data models, and reporting systems to optimize the company's revenue generation and customer engagement efforts.
Experience Summary
Current Role
As the Director of Sales Operations & Analytics at Renalytix, Eric is responsible for leading a team of sales operations and data analytics professionals to streamline sales processes, enhance customer insights, and support the company's strategic growth objectives. He works closely with the sales, marketing, and executive leadership teams to develop and execute data-driven initiatives that drive revenue, improve sales productivity, and elevate the customer experience.
Under Eric's leadership, the sales operations and analytics function at Renalytix has achieved significant milestones, including the implementation of a comprehensive sales performance management platform, the deployment of advanced data visualization tools, and the establishment of data-driven forecasting models that have improved the company's sales pipeline visibility and planning accuracy.
Career Progression
Prior to joining Renalytix, Eric held various sales operations and analytical roles at leading technology companies, including Transplant Genomics, ViewRay, Inc., Celigo, Inc., and eGain Corporation. In these positions, he demonstrated a strong ability to optimize sales processes, leverage data insights to inform strategic decision-making, and drive continuous improvements in sales productivity and customer satisfaction.
Throughout his career, Eric has established a reputation for his expertise in sales operations, data analytics, and business intelligence. He has spearheaded the implementation of cutting-edge sales tools and technologies, developed advanced forecasting and reporting models, and led cross-functional initiatives to enhance sales team performance and alignment.
Academic Background
Eric holds a Bachelor of Science degree in Accounting from the University of California, Berkeley, where he graduated with honors. He is also a certified Salesforce Administrator, showcasing his proficiency in leveraging leading sales and customer relationship management platforms.
Areas of Expertise
- Sales operations strategy and optimization
- Data-driven sales forecasting and pipeline management
- Sales performance analytics and reporting
- Customer relationship management (CRM) implementation and optimization
- Cross-functional collaboration and process improvement
- Change management and team leadership
Professional Impact
At Renalytix, Eric has played a pivotal role in driving the company's sales operations and analytics function to new levels of efficiency and effectiveness. Some of his key achievements include:
- Implemented a comprehensive sales performance management platform, resulting in a 25% increase in sales team productivity and a 20% improvement in sales forecast accuracy.
- Developed advanced data visualization dashboards and reporting models that have enabled the sales leadership team to make more informed, data-driven decisions, leading to a 15% increase in quarterly revenue.
- Spearheaded the deployment of a customer insights platform, which has enhanced the company's ability to personalize the customer experience and drive higher customer retention rates.
- Led cross-functional initiatives to streamline sales processes and improve sales-marketing alignment, contributing to a 30% increase in lead conversion rates.
Conclusion
With his extensive experience, data-driven approach, and strong leadership skills, Eric Collado is well-positioned to continue driving the success of Renalytix's sales operations and analytics function. As the company navigates the evolving landscape of the healthcare technology industry, Eric's expertise and innovative mindset will be instrumental in optimizing sales performance, enhancing customer engagement, and supporting the organization's strategic growth objectives.
