Professional Overview
Eric Dabols is an experienced senior manager with a strong background in AI data products, customer data, and personalization. He currently serves as the Sr. Manager - AI Data Products for Customer Data & Personalization at The Home Depot, where he is responsible for developing and overseeing innovative AI-powered data products that drive personalized customer experiences. Concurrently, Dabols is the Founder of Data As A Product, a consultancy focused on helping organizations leverage data and AI to create impactful products.
Experience Summary
Current Role
As Sr. Manager - AI Data Products for Customer Data & Personalization at The Home Depot, Dabols leads a team of data scientists, engineers, and product managers in the development of cutting-edge AI-driven data products. He is responsible for identifying and implementing data-powered solutions that enhance customer engagement, increase conversion rates, and drive business growth. Under his leadership, the team has delivered several successful initiatives that have resulted in measurable improvements to the customer experience and significant ROI.
Career Progression
Prior to his current role, Dabols held senior positions in audience data products and AI innovation at leading organizations such as Interpublic Group (IPG) and Northwestern Mutual. He has a proven track record of driving product strategy, managing cross-functional teams, and delivering impactful data-driven solutions. Throughout his career, Dabols has consistently demonstrated his ability to translate complex technical concepts into business-focused products and services.
Academic Background
Dabols holds a Bachelor of Science in Computer Science from the University of Illinois at Urbana-Champaign, where he graduated cum laude. He has also completed executive education programs in Product Management and Data Science at leading institutions.
Areas of Expertise
- AI and machine learning product development
- Customer data management and personalization
- Audience segmentation and targeting
- Agile product management and delivery
- Cross-functional team leadership and collaboration
- Data strategy and governance
- Business intelligence and analytics
Professional Impact
At Interpublic Group (IPG), Dabols led the development of a groundbreaking audience data platform that enabled clients to access and leverage rich consumer insights, resulting in significant revenue growth and market share expansion. Similarly, at Northwestern Mutual, he spearheaded the launch of an AI-powered innovation product that streamlined the insurance application process, improving customer satisfaction and operational efficiency.
Conclusion
With over two decades of experience in the data and technology industry, Eric Dabols has established himself as a respected senior manager and thought leader. His deep expertise in AI, data products, and customer personalization, coupled with his proven track record of driving strategic initiatives and delivering measurable business impact, make him a valuable asset to any organization seeking to harness the power of data and technology to enhance the customer experience and drive growth.
