Eric Gaylord

Sales Operations Manager

Professional Overview
Eric Gaylord is an accomplished Sales Operations Manager with over 15 years of experience driving operational excellence and strategic initiatives across the technology and software industries. He currently leads the Sales Operations function at Talend, overseeing the company's go-to-market strategy and driving data-driven decision-making to optimize sales performance and revenue growth.

Experience Summary

Current Role
As the Manager of Sales Operations at Talend, Eric is responsible for developing and implementing sales processes, tools, and reporting to enable the company's sales teams to operate more efficiently and effectively. In this role, he has spearheaded initiatives to streamline lead management, enhance sales forecasting, and optimize sales compensation plans, leading to a 25% increase in sales productivity and a 20% improvement in sales quota attainment.

Career Progression
Prior to his current position, Eric held various sales operations and business development roles at Talend and Concur Technologies, where he consistently demonstrated his ability to leverage data and analytics to drive strategic decision-making. As a Sales Operations Analyst at Talend, he played a key role in the successful integration of the company's CRM and ERP systems, improving data integrity and visibility across the organization. Earlier in his career, Eric gained valuable experience in billing, accounts payable, and revenue operations, which has equipped him with a well-rounded understanding of the sales and finance functions.

Academic Background
Eric holds a Bachelor of Science degree in Accounting from the University of Minnesota, where he graduated cum laude. He is also a certified Project Management Professional (PMP) and has completed executive leadership training programs focused on strategic planning and change management.

Areas of Expertise

• Sales operations and process optimization

• Data-driven decision-making and analytics

• Sales forecasting and pipeline management

• Sales compensation plan design and implementation

• Cross-functional collaboration and stakeholder management

• Project management and change leadership

Professional Impact
Throughout his career, Eric has consistently delivered measurable results that have positively impacted the organizations he has served. At Talend, he has played a pivotal role in driving the company's sales performance, leading to a 15% increase in annual revenue over the past two years. Additionally, he has been recognized for his contributions to the sales operations community, having presented at industry conferences and published thought leadership articles on best practices in sales operations.

Conclusion
With his extensive experience, strong analytical skills, and proven track record of success, Eric Gaylord is a versatile and dynamic Sales Operations Manager poised to continue driving operational excellence and strategic growth for Talend and its customers.