Professional Overview
Eric Hilaire is a seasoned executive currently serving as the Chief Operating Officer (COO) at WeStreet Credit Union in Tulsa, Oklahoma. With a strong background in financial services, his expertise spans digital transformation, retail banking, and operational management. His industry focus includes credit unions, consumer banking, and financial technology.
Experience Summary
Current Role
As the COO at WeStreet Credit Union, Eric oversees the development and implementation of operational strategies, driving growth and efficiency. His key responsibilities include managing daily operations, leading cross-functional teams, and fostering a culture of innovation. Notably, he has been instrumental in shaping the organization's digital landscape and enhancing customer experience.
Career Progression
Eric's career trajectory showcases progressive growth and significant contributions to the financial services sector. Prior to his current role, he served as the Chief Digital Officer (CDO) and Chief Retail Officer at WeStreet Credit Union. Before joining WeStreet, Eric held various leadership positions at BOK Financial, including Vice President of Senior Consumer Banking Channel Delivery Manager, Regional Services Manager, Arizona Market Manager, and several Assistant Vice President roles. These positions have equipped him with a deep understanding of banking operations, consumer needs, and market dynamics.
Areas of Expertise
Eric's areas of expertise include:
- Digital Transformation: Leading organizations through technological advancements and process improvements.
- Operational Management: Overseeing daily operations to ensure efficiency and productivity.
- Leadership and Management: Guiding cross-functional teams towards common goals and fostering a culture of innovation.
Professional Impact
Throughout his career, Eric has led numerous projects and initiatives aimed at enhancing operational efficiency, improving customer satisfaction, and driving business growth. While specific metrics are not available, his contributions have undoubtedly positioned him as a leader in the financial services industry.
Conclusion
Eric Hilaire's professional trajectory is marked by consistent growth, strategic vision, and a commitment to excellence. Currently, as the COO at WeStreet Credit Union, he continues to focus on driving operational excellence and digital innovation. His value proposition lies in his unique blend of operational, technological, and leadership expertise, making him a pivotal figure in the financial services sector.
