Eric L.

Senior Product Manager - Platforms

Professional Overview

Eric L. is an experienced Senior Product Manager with a strong background in developing and managing innovative business and enterprise software solutions. With a focus on platforms and systems, he has a proven track record of driving product strategy, roadmap development, and cross-functional collaboration to deliver impactful digital products.

Experience Summary

Current Role

As the Senior Product Manager - Platforms at SmartBiz Loans, Eric is responsible for overseeing the development and enhancement of the company's core lending platforms. He works closely with engineering, design, and business stakeholders to define product requirements, prioritize feature development, and ensure seamless delivery of platform capabilities that support the company's growth and customer needs.

Career Progression

Prior to his current role, Eric held product management positions at Funding Circle US and Buckingham Insurance Group, where he led the development of business systems and Salesforce-based solutions. He also has experience as a Product Manager at Image Mill, Inc., where he managed digital production workflows and tools. Earlier in his career, Eric served as a Business Systems Analyst at IBM and a Systems Analyst II at King County Department of Transportation.

Academic Background

Eric holds a Bachelor of Science degree in Computer Science from the University of Washington.

Areas of Expertise

• Product strategy and roadmap development

• Platform and enterprise system management

• Business requirements analysis and prioritization

• Cross-functional collaboration and stakeholder management

• Agile software development methodologies

• Data-driven decision making and metrics reporting

Professional Impact

During his tenure at Funding Circle US, Eric led the successful implementation of a new business loan origination platform, resulting in a 25% increase in loan approval rates and a streamlined customer experience. At Buckingham Insurance Group, he spearheaded the integration of Salesforce as the company's core CRM system, driving process efficiencies and improving sales and customer service performance.

Conclusion

With his extensive experience in product management, particularly in the financial technology and insurance sectors, Eric L. is a versatile and strategic leader who consistently delivers innovative solutions that drive business growth and enhance the customer experience. In his current role at SmartBiz Loans, he is poised to continue his track record of success and make a significant impact on the company's platform capabilities.