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Eric Louet

Eric Louet


Head of Digital Transformation, Americas



Professional Overview
Eric Louet is a seasoned leader with extensive experience in digital transformation and supply chain optimization. As the Head of Digital Transformation, Americas at DHL, he is responsible for spearheading the company's digital initiatives across North and South America, driving innovation and improving operational efficiency.

Experience Summary

Current Role
Eric has served as the Head of Digital Transformation, Americas at DHL since 2016. In this role, he is accountable for developing and implementing digital strategies that enhance the customer experience, increase supply chain visibility, and optimize logistics operations. Under his leadership, the company has successfully rolled out new digital platforms, automation technologies, and data-driven decision-making tools, resulting in significant improvements in productivity and service delivery.

Career Progression
Prior to his current role, Eric held several senior positions at DHL, including Senior Director of Business Implementation, Americas and Director of Strategy Development & Execution, Latin America. In these roles, he spearheaded complex business transformation projects, drove strategic planning and execution, and led cross-functional teams to deliver tangible results. Additionally, Eric has entrepreneurial experience as the founder of UFLEX Inc., a technology startup focused on supply chain optimization solutions.

Academic Background
Eric holds a Bachelor's degree in Computer Science from the University of Miami, where he graduated with honors. His technical expertise and strategic mindset have been instrumental in his success in the logistics and supply chain industry.

Areas of Expertise
  • Digital transformation strategy and implementation

  • Supply chain optimization and automation

  • Data analytics and business intelligence

  • Cross-functional team leadership and stakeholder management

  • Strategic planning and execution


Professional Impact
Under Eric's leadership, DHL has achieved significant milestones in its digital transformation journey. He has overseen the successful rollout of several innovative solutions, including a real-time visibility platform that enables clients to track their shipments in real-time, and a predictive analytics tool that helps identify and mitigate potential supply chain disruptions. These initiatives have contributed to significant improvements in customer satisfaction and operational efficiency, solidifying DHL's position as a leader in the industry.

Conclusion
With his extensive experience, strong technical expertise, and strategic vision, Eric Louet is a valuable asset to DHL's digital transformation efforts. His track record of driving innovation and delivering tangible results positions him as a respected leader in the logistics and supply chain industry, poised to continue making a meaningful impact on the company's growth and competitiveness.