Professional Overview
Eric Jones serves as Director of Clinical Informatics at Hackensack Meridian Health (HMH), holding this position since January 2024. His tenure with Hackensack Meridian Health spans over 18 years, during which he has progressively advanced through multiple clinical and leadership roles within the organization’s various medical centers, including Hackensack University Medical Center.
Eric is a highly experienced nurse leader specializing in clinical informatics and healthcare analytics. His professional focus includes leading clinical teams through transitions from traditional care models to informatics-based operational initiatives that leverage data analytics for improved clinical outcomes and system efficiency. He has a substantial track record in developing and assisting with clinical informatics projects driven by operational needs.
Current Role and Responsibilities
- Current Position: Director, Clinical Informatics (Jan 2024 – Present)
- Previous Roles at Hackensack Meridian Health and Affiliates:
- Director of Clinical Informatics and Operational Programs (Jan 2021 – Jan 2024)
- Manager of Informatics and Systems Improvement (Oct 2019 – Jan 2021)
- Nurse Manager (Feb 2017 – Oct 2019)
- Administrative Supervisor (Jan 2016 – Jan 2017)
- Registered Nurse in Emergency Department (Sep 2013 – Jan 2016)
- Patient Care Technician, Nursing Assistant, Transportation Aide (Sep 2008 – Sep 2013 and prior)
Eric’s progressive leadership roles underline a deep understanding of both frontline clinical work and the integration of informatics to support healthcare delivery transformation within a large integrated health system.
Education and Credentials
- Master’s Degree (in progress/completed) in Healthcare Informatics and Analytics, University of Arizona (2020–2021)
- Bachelor of Applied Science (BASc), Nursing, Drexel University (2013–2015)
- Associate of Science, Registered Nursing, Warren County Community College (2009–2013)
He holds professional nursing licensure (RN) and is credentialed as an Epic Trainer across multiple Epic applications, reflecting advanced expertise in electronic health record (EHR) systems.
Skills and Areas of Expertise
- Clinical Informatics
- Healthcare Analytics and Operational Improvement
- Leadership of Clinical Teams through Change Management
- Development of Informatics Projects Aligned with Operational Needs
- Proficient in Microsoft Excel, Word, Visio, and Microsoft Office Suite
- Expertise in Epic EHR Training and Implementation
Professional Impact and Organizational Context
Hackensack Meridian Health is a leading integrated healthcare network in New Jersey, with a recent reported annual revenue of approximately $7.5 billion (2023) and operational activities spanning 18 hospitals. The system emphasizes innovation in clinical care, sustainability, and technology integration, including AI and predictive analytics pilots to enhance patient care transitions and clinician experience.
Recent organizational achievements include:
- Designation of multiple HMH hospitals as first in the nation to achieve Sustainable Healthcare Certification by The Joint Commission (March 2024).
- Receipt of over $1.1 million in research grants awarded to HMH research projects by the New Jersey Health Foundation (March 2025).
- Expansion of digital transformation initiatives, including partnerships for Artificial Intelligence enhancements to improve patient and caregiver experience.
Eric’s leadership in informatics is aligned with the organization’s strategic thrust toward digital innovation and data-driven healthcare improvements. His role is critical in bridging clinical operations and technology, facilitating data interoperability, and enhancing clinical workflows through informatics solutions.
Professional Network and Influence
Eric has more than 926 followers on LinkedIn and maintains an active digital presence, suggesting a respected leadership role within healthcare informatics and nursing communities. He has contributed publicly to discussions on healthcare leadership, DEI initiatives, and educational collaborations, reflecting engagement with evolving healthcare workforce and technology trends.
Recent Career Developments
- Announced on LinkedIn the celebration of his 18-year tenure at Hackensack Meridian Health (March 2024), highlighting a long-term commitment and institutional knowledge.
- Publicly recognized for participating in interdepartmental planning initiatives, including emergency nursing and clinical informatics events.
- Set to assume a broader operational leadership role, with information indicating an upcoming transition to Chief Operating Officer at Hackensack Meridian Health effective July 2, 2025, signaling significant upward mobility and expanded influence within the organization.
This detailed profile of Eric Jones reveals a seasoned clinical and informatics leader deeply embedded in the operational and technological evolution of a major healthcare network. His extensive clinical background combined with advanced informatics expertise positions him as a key stakeholder in healthcare transformation initiatives at Hackensack Meridian Health. His upcoming elevation to COO underscores his growing impact on organizational strategy, operational excellence, and innovation within the healthcare sector.
