Professional Summary
Professional Overview
Eric Thelen is a seasoned technology executive with over 20 years of experience in sales, customer success, and emerging technology strategy. As the Senior Vice President of Sales and Customer Success at 365 Data Centers, he is responsible for driving revenue growth, managing key customer relationships, and spearheading the company's strategic initiatives in the cloud and data center services industry.
Experience Summary
Current Role
As the Senior Vice President of Sales and Customer Success at 365 Data Centers, Eric leads a team of sales professionals and oversees all aspects of the company's customer-facing operations. He is instrumental in developing and executing the organization's sales strategy, ensuring the delivery of exceptional customer experiences, and driving continuous improvements across the sales and support functions. Under his leadership, 365 Data Centers has experienced significant growth and expanded its customer base across multiple verticals.
Career Progression
Prior to his current role, Eric held several senior sales and strategic leadership positions at leading technology companies. As the Vice President and Head of Emerging Technology Sales at Lumen Technologies, he was responsible for identifying and capitalizing on emerging market trends, resulting in the successful launch of several new product lines. As the Director of Digital Sales at Equinix, he spearheaded the company's digital transformation efforts, improving sales efficiency and enhancing the customer experience. Additionally, Eric has served as a Private Equity Strategist and Global Team Lead at Amazon Web Services (AWS), where he advised private equity firms on cloud migration and optimization strategies, and as the Vice President of Sales at TierPoint, where he led a team of sales professionals in driving revenue growth and client satisfaction.
Academic Background
Eric holds a Bachelor of Science degree in Business Administration from the University of California, Berkeley, with a focus on marketing and finance. He is recognized for his academic achievements, including his selection as a member of the prestigious Beta Gamma Sigma honor society.
Areas of Expertise
- Sales and revenue generation strategy
- Customer success and relationship management
- Cloud and data center services
- Emerging technology strategy and implementation
- Cross-functional team leadership and collaboration
- Strategic planning and execution
Professional Impact
Throughout his career, Eric has demonstrated a proven track record of driving significant growth and delivering tangible business results. His strategic vision, data-driven decision-making, and commitment to customer success have been instrumental in the success of the organizations he has served. Eric is known for his ability to lead high-performing teams, foster collaborative partnerships, and navigate complex industry dynamics, positioning him as a trusted advisor and respected leader in the technology sector.
Conclusion
With his extensive experience, strong leadership skills, and deep industry expertise, Eric Thelen is poised to continue making a lasting impact as the Senior Vice President of Sales and Customer Success at 365 Data Centers. He is dedicated to driving the company's growth, enhancing customer engagement, and shaping the future of the cloud and data center services industry.
