Professional Summary
Professional Overview
Eric Trenary is an experienced Collision Center Manager with a proven track record of driving operational excellence and customer satisfaction in the automotive industry. With over 20 years of hands-on experience in collision repair and management, he has developed a deep understanding of the industry's best practices and a commitment to delivering high-quality services.
Experience Summary
Current Role
As the Collision Center Manager at Akins Ford Chrysler Dodge Jeep Ram in Atlanta, Georgia, Eric is responsible for overseeing all aspects of the collision repair center's operations. He manages a team of skilled technicians, ensures adherence to safety protocols, and coordinates with insurance providers to deliver seamless customer experiences. Under his leadership, the collision center has consistently maintained high customer satisfaction ratings and expanded its service offerings.
Career Progression
Eric began his career as a Collision Technician, honing his technical expertise at various collision repair shops, including Hendricks Collision, Classic Collision Inc., and Taylor's Collision. He then transitioned into a Production Manager role at Hennessy Automotive Group, where he leveraged his hands-on experience to optimize workflow and improve operational efficiency. In 2016, Eric joined Akins Ford Chrysler Dodge Jeep Ram as a Collision Center Assistant Manager, and his exceptional performance led to his promotion to the Collision Center Manager position in 2022.
Academic Background
Eric holds a Collision Repair Technician certification from a reputable vocational school, providing him with a solid foundation in the technical aspects of the industry.
Areas of Expertise
- Collision repair and restoration
- Automotive paint and finishing techniques
- Workflow optimization and process improvement
- Team leadership and employee development
- Effective communication with customers and insurance providers
- Compliance with industry regulations and safety standards
Professional Impact
Under Eric's leadership, the Akins Ford Collision Center has achieved a customer satisfaction rate of over 95%, consistently exceeding industry benchmarks. He has also spearheaded initiatives to expand the center's service offerings, including the introduction of advanced paint matching and a streamlined insurance claims process, resulting in increased revenue and customer loyalty.
Conclusion
With his extensive industry experience, strong technical expertise, and exceptional management skills, Eric Trenary is poised to continue driving the success of the Akins Ford Collision Center. His unwavering commitment to delivering high-quality services and fostering a collaborative work environment make him a valuable asset to the organization and a respected leader in the automotive collision repair industry.
