Erica Hanscombe is a dedicated student services professional with over 15 years of experience in the education and employment training sectors. She currently serves in a student services role at the Joint Economic Development Initiative (JEDI), where she leverages her expertise to support the academic and career development needs of a diverse student population.
Experience Summary
Current Role
As a Student Services Specialist at JEDI since 2011, Erica plays a pivotal role in enhancing the overall student experience. She is responsible for providing comprehensive advising and support services, including academic counseling, career planning, and community engagement initiatives. Erica's exceptional communication skills and empathetic approach have earned her the trust and respect of both students and faculty, leading to measurable improvements in student satisfaction and retention rates.
Career Progression
Prior to her current role, Erica served as an Employment Training Officer at Tobique Employment & Training from 2004 to 2011. In this position, she developed and implemented training programs designed to help job seekers acquire the necessary skills and certifications to secure meaningful employment. Erica's ability to identify and address the unique needs of her clients led to a significant increase in job placement and employment retention rates within the organization.
Academic Background
Erica holds a Bachelor's degree in Education, with a focus on Student Services and Counseling. Her academic achievements, combined with her practical experience, have equipped her with a comprehensive understanding of the challenges and opportunities faced by students in various educational and professional settings.
Areas of Expertise
- Student advising and counseling
- Academic support and mentoring
- Career planning and job placement
- Community outreach and stakeholder engagement
- Program development and implementation
- Data analysis and reporting
Professional Impact
During her tenure at JEDI, Erica has spearheaded several innovative initiatives that have had a tangible impact on student success. She developed a comprehensive peer mentorship program that has significantly improved student retention and graduation rates, and she has also played a key role in establishing partnerships with local employers to enhance internship and job placement opportunities for JEDI students.
Conclusion
Erica Hanscombe is a seasoned student services professional with a proven track record of driving positive change within the education and employment training sectors. Her deep understanding of student needs, coupled with her exceptional interpersonal and problem-solving skills, make her a valuable asset to any organization committed to fostering student success and community engagement.
