Erika Mahterian

Professional Overview

Erika Mahterian is a seasoned entrepreneur and experience design expert, currently serving as the Co-Founder and Head of Experience at Leland, a cutting-edge technology startup. With a unique blend of strategic vision, creative problem-solving, and a passion for delivering exceptional customer experiences, Erika has established herself as a dynamic and influential leader in the industry.

Experience Summary

Current Role

As the Co-Founder and Head of Experience at Leland, Erika is responsible for shaping the company's user-centric approach, driving innovation in product design, and ensuring the delivery of seamless, engaging experiences for Leland's growing customer base. In this role, she has been instrumental in establishing the company's design principles, optimizing workflows, and fostering a collaborative, user-focused culture.

Career Progression

Prior to co-founding Leland, Erika held senior consulting roles at EY, where she honed her expertise in strategic planning, process improvement, and change management. Her experience as a Staff Consultant and Senior Consultant at EY provided her with a strong foundation in business consulting and the ability to tackle complex challenges across diverse industries.

Erika's entrepreneurial journey began with the establishment of her own venture, MCPMU, where she leveraged her design and management skills to deliver exceptional experience-driven solutions for her clients. Additionally, Erika serves as the Chairwoman of the Board for Aspiring Leaders Pursuing Higher Achievement (ALPHA), a non-profit organization dedicated to empowering and supporting the next generation of leaders.

Academic Background

Erika holds a Bachelor's degree in Business Administration from the University of Utah, where she graduated with distinction. Her academic achievements and specialization in strategy and consumer insights have been crucial in shaping her multifaceted approach to experience design and business innovation.

Areas of Expertise

• User experience design and optimization

• Strategic planning and execution

• Process improvement and workflow optimization

• Entrepreneurship and business development

• Collaborative leadership and team management

Professional Impact

Throughout her career, Erika has made significant contributions to the industry, leading high-impact projects and initiatives that have transformed the way organizations approach customer experience. Her work at Leland has been recognized for its innovative approach and measurable impact on client satisfaction and business outcomes.

Conclusion

Erika Mahterian is a dynamic and visionary leader who has dedicated her career to driving excellence in experience design and entrepreneurship. With her unwavering commitment to user-centric innovation, strategic acumen, and collaborative leadership style, Erika is poised to continue making a profound impact on the industry and the communities she serves.