Professional Overview
Erika Prucha is an experienced Patient Financial Services Manager with a proven track record of driving operational excellence and improving revenue cycle management within the healthcare industry. With a strong background in patient financial analysis and claims adjudication, Erika brings a unique blend of technical expertise and strategic leadership to her current role.
Experience Summary
Current Role
As the Patient Financial Services Manager at Bryan Health, Erika is responsible for overseeing all aspects of the patient billing and collections process. She leads a team of financial analysts and customer service representatives, implementing data-driven strategies to optimize revenue recovery, enhance patient satisfaction, and ensure compliance with industry regulations. Under Erika's management, the patient financial services department has achieved a 15% increase in first-pass clean claim rates and a 20% reduction in days sales outstanding.
Career Progression
Prior to her current role, Erika served as a Patient Financial Analyst at Bryan Health, where she played a key role in streamlining the organization's claims submission and reimbursement processes. She also held the position of Claims Adjuster at Crete Carrier Corporation, where she demonstrated her ability to effectively analyze and resolve complex insurance claims, laying the foundation for her expertise in the healthcare revenue cycle.
Academic Background
Erika holds a Bachelor of Science in Business Administration with a concentration in Finance from the University of Nebraska-Lincoln. She is also a Certified Healthcare Financial Professional (CHFP), reflecting her commitment to continuous learning and professional development in the healthcare industry.
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Claims processing and adjudication
- Financial analysis and reporting
- Process improvement and optimization
- Team leadership and staff development
Professional Impact
Erika's leadership has been instrumental in driving operational efficiencies and enhancing the patient financial experience at Bryan Health. She has spearheaded the implementation of a new revenue cycle management system, leading to a 25% reduction in coding errors and a 12% increase in first-pass claim approval rates. Erika's commitment to continuous improvement and her ability to foster a collaborative, data-driven culture have made her a valuable asset to the organization.
Conclusion
With her extensive experience in patient financial services, strong analytical skills, and strategic leadership abilities, Erika Prucha is poised to continue making a significant impact within the healthcare industry. Her dedication to optimizing revenue cycle processes and enhancing patient financial well-being aligns perfectly with her career aspirations and the evolving needs of the healthcare sector.
