Estelle Chen

Senior Manager, Special Assistant (Chief of Staff), Office of the Chief Digital and Payments Officer

Professional Overview

Estelle Chen is an accomplished financial services and technology professional with over 6 years of experience driving innovation and strategic partnerships across the FinTech ecosystem. In her current role as Senior Manager and Special Assistant (Chief of Staff) in the Office of the Chief Digital and Payments Officer at TD, she leverages her strong analytical skills, relationship-building expertise, and deep industry knowledge to support the bank's digital transformation initiatives and external ecosystem engagement.

Experience Summary

Current Role

As Senior Manager and Special Assistant (Chief of Staff), Estelle works closely with the Chief Digital and Payments Officer to provide high-level strategic support and operational oversight for the department. She is responsible for managing cross-functional projects, streamlining communication and decision-making processes, and fostering collaboration between internal teams and external partners. Estelle's ability to navigate complex challenges and execute on strategic priorities has made her a valuable asset to the senior leadership team.

Career Progression

Prior to her current role, Estelle held diverse positions within the financial services industry, including serving as a Manager for FinTech Partnerships, Investments and Partnerships, and External Ecosystems at TD, a Relationship Manager in Commercial Banking, and a Director of Technology & Innovation Banking at BMO Financial Group. This breadth of experience has equipped her with a deep understanding of the evolving financial landscape and the ability to identify and capitalize on emerging opportunities.

Estelle is also a co-founder and board member of La French Tech Toronto, a non-profit organization dedicated to supporting the growth and success of the French-Canadian technology ecosystem. In this role, she has played a crucial part in fostering collaboration, networking, and knowledge-sharing among key stakeholders in the local tech community.

Academic Background

Estelle holds a Bachelor of Commerce degree from the University of Toronto, where she specialized in Finance and Strategic Management. Her academic achievements, combined with her practical industry experience, have positioned her as a well-rounded and highly sought-after professional in the financial services and technology sectors.

Areas of Expertise

• FinTech ecosystem and partnership management

• Digital transformation strategy and implementation

• Commercial banking and relationship management

• Financial analysis and strategic planning

• Project management and cross-functional collaboration

• Stakeholder engagement and communication

Professional Impact

Throughout her career, Estelle has demonstrated a consistent track record of driving successful projects and initiatives that have had a measurable impact on her organizations and the broader industry. As the co-founder and board member of La French Tech Toronto, she has played a pivotal role in elevating the visibility and growth of the French-Canadian technology ecosystem in the Greater Toronto Area.

Conclusion

Estelle Chen's diverse experience, strategic mindset, and proven ability to execute on complex initiatives make her a valuable asset in the financial services and technology sectors. In her current role as Senior Manager and Special Assistant (Chief of Staff), she continues to contribute to the digital transformation of TD and the broader FinTech landscape, while also actively shaping the growth and success of the local technology community through her involvement with La French Tech Toronto.