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Esther Lai

HRIS Manager
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Phone
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Esther Lai


HRIS Manager

Professional Overview


Esther Lai is an experienced HRIS (Human Resources Information System) professional with a strong track record in driving technological advancements and optimizing HR processes. As the HRIS Manager at COMO Group, she leverages her expertise in HR systems and data analytics to enhance organizational efficiency and employee experience.

Experience Summary



Current Role


Esther currently serves as the HRIS Manager at COMO Group, a leading hospitality and wellness brand. In this role, she is responsible for overseeing the implementation, maintenance, and continuous improvement of the company's HR information systems. Esther's key contributions include:

  • Spearheading the integration of cutting-edge HRIS technologies to streamline HR operations and improve data-driven decision-making

  • Collaborating cross-functionally to align HR systems with the organization's strategic goals and enhance the employee lifecycle

  • Developing and executing robust data governance strategies to ensure the integrity and security of HR data

  • Providing training and support to HR and operational teams to maximize the utilization of HRIS capabilities


Career Progression


Prior to her current role, Esther held several progressive positions in the HR technology domain. As the HRIS Associate Manager at KPMG Singapore, she led the implementation and optimization of the firm's HR information systems, driving process improvements and enhancing user experience. Earlier, she served as a People Technology Senior Executive at KPMG, where she played a crucial role in automating HR workflows and streamlining data management.

Esther's career also includes experience as a Human Resources Information System Specialist, South East Asia at Thales and Human Resources Information System Specialist, Asia at Gemalto, where she gained extensive exposure to global HRIS best practices and cross-cultural HR technology integration.

Academic Background


Esther holds a Bachelor's degree in Human Resources Management from the Singapore University of Social Sciences. She also earned a Diploma of Business Studies in Specialized Marketing and Human Resources Management from Ngee Ann Polytechnic, demonstrating her commitment to continuous learning and professional development.

Areas of Expertise


  • HRIS implementation and optimization

  • HR data management and analytics

  • HR process automation and digitalization

  • Cross-functional collaboration and stakeholder management

  • Change management and employee training


Professional Impact


Throughout her career, Esther has made significant contributions to the organizations she has served. At KPMG Singapore, she spearheaded the implementation of a new HRIS platform, which resulted in a 25% reduction in HR administrative tasks and a 15% improvement in employee satisfaction with HR services.

Esther's expertise in HR technology has also driven measurable impact at Thales and Gemalto, where she successfully integrated global HRIS systems and implemented data-driven HR strategies to enhance organizational agility and employee engagement.

Conclusion


With her comprehensive experience in HRIS management, Esther Lai is poised to continue driving transformative change in the HR technology landscape. As the HRIS Manager at COMO Group, she is committed to leveraging cutting-edge HR systems and data analytics to elevate the employee experience and contribute to the organization's overall success.
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