Professional Overview
Eva Trouve is a seasoned CX Operations Manager based in Limassol, Cyprus, with a strong background in customer service, operations management, and team leadership. Her key expertise areas include customer experience, operations management, and team training, with a focus on the tech industry.
Experience Summary
Current Role
Eva currently serves as the CX Operations Manager at Tech4s Group, a position she has held since February 2025. Her key responsibilities include overseeing customer experience operations, managing teams, and driving process improvements. Although specific achievements in her current role are not available, her progression within Tech4s Group indicates her capability in handling increasingly complex responsibilities.
Career Progression
Eva's career trajectory shows significant growth and diversification. Notable previous roles include VIP Operations Manager, VIP Trainer, VIP Account Manager, and Customer Service Representative at Tech4s Group. Prior to joining Tech4s Group, she worked in various roles such as Sales Representative at MyComm, Assistant Project Manager at Monster Startup Golf Cup, and Human Resources Manager at Fédération Française de Volley / French Volley Federation. Her career path demonstrates versatility and a strong foundation in customer service, operations, and management.
Academic Background
Information regarding Eva's highest level of education, relevant specializations, and notable academic achievements is not available.
Areas of Expertise
Eva's industry-specific skills likely include customer service management, operations planning, and team training, given her extensive experience in these areas. Her technical competencies may encompass software used in customer service and operations management, though specific tools are not mentioned. Eva has demonstrated leadership and management capabilities through her progression to managerial roles.
Professional Impact
Although specific details on notable projects or initiatives led by Eva are not provided, her career progression suggests she has made significant contributions to her employers, particularly within Tech4s Group. Her ability to take on more senior roles indicates her value to the organization and the industry.
Conclusion
Eva Trouve's professional trajectory highlights her as a dedicated and ascending professional in the field of customer experience and operations management. Currently focused on her role as CX Operations Manager at Tech4s Group, Eva brings a wealth of experience and a proven ability to adapt and grow. Her value proposition lies in her comprehensive understanding of customer service, operational efficiency, and team leadership, making her a valuable asset to her current and future organizations.
