Fabiola Chozo
Patient Financial Representative | Miami, Florida
Professional Overview
Fabiola Chozo is an experienced Patient Financial Representative with a proven track record of providing exceptional customer service and financial expertise within the healthcare industry. With a strong focus on patient advocacy and revenue cycle management, she leverages her deep understanding of medical billing and insurance procedures to ensure efficient and transparent financial processes.
Current Role
Fabiola currently serves as a Patient Financial Representative at Baptist Health South Florida, where she is responsible for:
- Educating patients on insurance coverage, billing, and payment options
- Assisting patients in understanding and navigating complex medical bills
- Liaising with insurance providers to resolve billing discrepancies and maximize reimbursements
- Implementing strategies to improve patient satisfaction and financial outcomes
Through her dedication and problem-solving abilities, Fabiola has consistently exceeded performance targets and received recognition for her outstanding contributions to the organization.
Career Progression
Prior to her current role, Fabiola held positions as a Patient Account Representative and Medical Billing Specialist at various healthcare facilities, where she developed a comprehensive understanding of the revenue cycle management process. Her ability to adapt to changing regulations and industry trends has been instrumental in her career growth and in driving positive outcomes for the organizations she has served.
Academic Background
Fabiola holds an Associate's degree in Healthcare Administration from Miami Dade College, where she graduated with honors. Her specialized education has provided her with a solid foundation in medical terminology, healthcare finance, and patient-centered care.
Areas of Expertise
- Medical billing and coding
- Insurance verification and claims processing
- Patient financial counseling and education
- Revenue cycle management and optimization
- Excellent customer service and problem-solving skills
Professional Impact
Throughout her career, Fabiola has been recognized for her exceptional customer service and her ability to streamline financial processes. She has consistently exceeded patient satisfaction targets and has been instrumental in improving the organization's revenue cycle performance. Fabiola's commitment to continuous learning and her collaborative approach have made her an invaluable asset to the healthcare teams she has worked with.
Conclusion
With her extensive experience, specialized expertise, and unwavering dedication to patient advocacy, Fabiola Chozo is poised to continue making significant contributions to the healthcare industry. Her strong work ethic, adaptability, and commitment to excellence position her as a valuable asset to any organization seeking to enhance its patient financial services and revenue cycle management.
