Faisal Sayed
VP, Head of Shared Operations | Saudi Arabia
Professional Overview
Faisal Sayed is an experienced finance and operations professional with over 12 years of industry expertise. As the VP, Head of Shared Operations at SNB Capital, he oversees all shared operational functions and plays a pivotal role in driving organizational efficiency and service excellence.
Experience Summary
Current Role
As the VP, Head of Shared Operations at SNB Capital, Faisal is responsible for leading and optimizing the firm's shared operations across various business units. He oversees a team of over 50 professionals and spearheads strategic initiatives to enhance operational processes, implement technology solutions, and ensure compliance with industry regulations. Under his leadership, the shared operations team has achieved significant cost savings and improved service delivery, contributing to the company's overall growth and competitiveness.
Career Progression
Prior to his current role, Faisal served as the Brokerage Operations Manager at Derayah Financial, where he managed the firm's brokerage operations and client services. He played a key role in streamlining operational workflows, developing innovative client support solutions, and driving the integration of new technology platforms. Earlier in his career, Faisal held the position of GCF at the Ministry of Investment, where he gained valuable experience in regulatory compliance and policy implementation.
Academic Background
Faisal holds a Bachelor's degree in Business Administration from King Saud University, where he graduated with distinction. He has also completed several professional development programs in financial operations, project management, and leadership.
Areas of Expertise
- Shared services and operational optimization
- Financial operations and brokerage management
- Technology integration and digital transformation
- Team leadership and change management
- Regulatory compliance and risk management
Professional Impact
Under Faisal's leadership, the shared operations team at SNB Capital has achieved a 20% improvement in processing efficiency and a 15% reduction in operational costs. He has also spearheaded the implementation of a new client relationship management (CRM) system, which has resulted in a 25% increase in customer satisfaction ratings.
Conclusion
Faisal Sayed is a seasoned finance and operations professional with a proven track record of driving operational excellence and strategic initiatives. In his current role at SNB Capital, he continues to leverage his extensive industry knowledge and leadership skills to optimize shared services, enhance technology capabilities, and contribute to the overall success of the organization.
