Professional Overview
Farid Shawky is a seasoned technical professional currently serving as a Technical Support Specialist, with a strong background in system analysis, software development, and technical support. His key expertise areas include technical support, system analysis, and software development, with an industry focus on banking and consulting.
Experience Summary
Current Role
Farid Shawky is currently working as a Technical Support Specialist at Kyndryl, a position he has held since May 2023. In this role, he is responsible for providing technical support to clients, troubleshooting issues, and ensuring seamless system operations. Although specific achievements in this current role are not available, his experience in similar positions suggests a strong capability in managing and resolving technical issues efficiently.
Career Progression
Farid's career progression is marked by notable roles such as System Analyst at Al Rajhi Bank from 2021 to 2023, Technical Support Specialist at Penta Consulting from 2017 to 2020, Senior Software Developer at NTG Clarity in 2017, and Application Developer at IST Networks from 2013 to 2016. These roles demonstrate a trajectory of growth from development to analysis and support, indicating versatility and adaptability in his professional journey. Key achievements include transitioning between different technical roles, contributing to various projects, and enhancing his technical skill set over the years.
Academic Background
Farid Shawky holds a degree in Computer Science from the Faculty of Computers and Information at Mansoura University, which he completed from 2005 to 2009. This academic foundation has provided him with a solid understanding of computer science principles, which he has built upon throughout his career.
Areas of Expertise
His areas of expertise include industry-specific skills in banking and consulting, technical competencies in system analysis, software development, and technical support, and leadership and management capabilities honed through his progressive career roles. Although specific leadership roles are not detailed, his career progression suggests an ability to work in team environments and contribute to project successes.
Professional Impact
While specific notable projects or initiatives are not mentioned, Farid's contributions to his previous roles, such as at Al Rajhi Bank and Penta Consulting, demonstrate his ability to work in critical industries requiring high levels of technical expertise and reliability. His professional impact is further emphasized by his ability to adapt to new roles and industries, contributing to the success of the organizations he has been a part of.
Conclusion
Farid Shawky's professional trajectory showcases a dedicated and versatile technical professional with a strong foundation in computer science and a varied experience in software development, system analysis, and technical support. Currently focused on his role as a Technical Support Specialist at Kyndryl, Farid brings value through his technical expertise, adaptability, and commitment to delivering high-quality support. His career highlights a professional capable of growth, eager to contribute to the success of his organization, and poised for further development in the technical support and analysis field.
