Felix Tan Research by SuperAGI

Professional Role and Current Position

Félix Tan has been serving as Sales Director at ACI Worldwide since June 2023. Based in Malaysia, he brings a wealth of expertise in payments and financial technology industries to this role. His primary responsibilities focus on leading sales and business development efforts for ACI’s digital payment solutions, leveraging his extensive technical and managerial background to drive growth and client success in the Malaysian and regional markets.

Professional Background and Expertise

Félix Tan is an accomplished professional with a dual technical foundation in Computer Science and Aeronautical Engineering. He holds a Specialized Master’s degree in Computer Science from ENSEEIHT (2010–2012) and a University Degree in Aeronautical Engineering from ISAE-SUPAERO (2008–2010). His multilingual capabilities include:

English (Full professional proficiency)

French (Professional working proficiency)

Malay (Native or bilingual proficiency)

Chinese (Native or bilingual proficiency)

This linguistic versatility enhances his capacity to engage effectively in diverse markets and with multicultural teams.

Career Trajectory and Key Competencies

Prior to joining ACI Worldwide, Félix held senior management and technical leadership roles at Datasonic Corporation Sdn Bhd, a leading Malaysian ICT and smart-card personalization company, between 2013 and early 2023:

Director, Business Solution & Sales (Aug 2022 – Jan 2023)

Directed a portfolio of key financial institution accounts, including Maybank, RHB, BSN, Hong Leong Bank, Bank Rakyat, Citibank, MBSB, Ambank, Aeon Credit, MPay, and others.

Designed and architected the full payment solution encompassing issuing, acquiring, and interchange for the In2Niaga project, a flagship initiative by Malaysia’s Ministry of Entrepreneur Development and Cooperatives (MEDAC).

Managed budgeting, cost tracking, ROI assessments for projects to ensure financial efficiency.

Owned end-to-end project management from business case development to delivery, risk and issue management, and milestone tracking.

Developed strategic partnerships and collaborated with company directors to implement organizational change, improving production and business outcomes.

Head, Business & Sales (Apr 2019 – Aug 2022)

Managed numerous high-value accounts in the banking and financial services sectors.

Accountable for sales strategies, revenue targets, product differentiation, and client retention.

Explored new markets and business models through rigorous market and industry trend analyses.

Led overseas ICT and smart card projects in Indonesia and Africa.

Fostered positive team dynamics emphasizing skill development and sustainable business growth.

Established operational rhythms to drive internal efficiency and goal attainment.

Head, Technical Solution (Feb 2015 – Dec 2018)

Oversaw multiple technical departments (Software, Data Preparation, Management Information Systems, Customer Support).

Delivered EMV consulting and engineering services to a broad array of local and international issuers (Maybank, RHB, BSN, Hong Leong Bank, HSBC, UOB, Citibank, etc.), developing personalization scripts for 17 issuers.

Strengthened IT security controls and compliance aligned with Visa, Mastercard, and Bank Negara directives.

Led key Malaysian payments projects including EMV Chip & PIN and MCCS MyDebit.

Managed resolution of all technical issues and key collaborative projects involving banking hardware/software and eKYC initiatives.

Other roles date back to EMV Manager, and Software Engineer positions at Datasonic, involving significant technical advancements such as secure system migrations and IoT backend development.

Between December 2018 and March 2019, Félix served as a Technical Consultant at IDEMIA Malaysia, focusing on EMV consulting, innovative payment solutions (biometric cards, instant issuance, digital payment technologies), and customer onboarding, notably leading the launch of HSBC’s card personalization production.

Industry and Technical Expertise

Deep expertise in payments technology, EMV (Europay, Mastercard, Visa) standards, and smart card personalization.

Proven project leadership in building payment architectures that address business, technical, and regulatory requirements.

Skilled in solution architecture design, sales account management, business development, and project management.

Hands-on experience with security protocols, IT governance, strong authentication, and cryptographic key management in financial systems.

Knowledgeable in software development (Java, VB, PHP, JavaScript) and database management (MS SQL Server, MySQL).

Strong track record in delivering customer-centric solutions combining pre- and post-sales technical support and relationship management.

Professional Accomplishments and Attributes

Successfully led Datasonic Corporation from 2013 to 2018 to become Malaysia’s foremost smart-card personalization center, achieving at least 300% growth during this period.

Demonstrated ability to integrate technical expertise with strategic commercial leadership, fostering long-term client partnerships and business expansion.

Known for a problem-solving approach encapsulated by his professional mantra: “Solve Problems!”

Recognized for exceptional interpersonal skills and the ability to engage constructively with customers, vendors, and engineering teams.

Passionate about continual innovation and excellence in the payment industry, systematically driving quality and customer success.

Company Context: ACI Worldwide

ACI Worldwide is a global leader in digital payment software and solutions, specializing in real-time payments, fraud prevention with AI/machine learning, and payment orchestration platforms. Under Félix Tan’s sales leadership in Malaysia, ACI Worldwide is positioned to leverage its advanced payment hubs, fraud management technologies, and market insights to support financial institutions and billers navigating complex regulatory and operational demands.

Relevant ACI Worldwide company insights include industry-recognized reports forecasting real-time payments to contribute $285.8 billion to global GDP by 2028, and the creation of 167 million new bank accounts worldwide—indicative of expansive growth opportunities.

LinkedIn Profile: [https://www.linkedin.com/in/felixtkn](https://www.linkedin.com/in/felixtkn)
Current Location: Malaysia (Petaling Jaya, Selangor)
Professional Followers: 693+ on LinkedIn

This comprehensive profile outlines Félix Tan’s crucial role and extensive expertise, underpinning his capacity to drive business growth and deliver strategic payment solutions at ACI Worldwide. His deep familiarity with banking institutions, payment system architectures, regulatory compliance, and client relationship management makes him a key figure in the evolving digital payments landscape in Malaysia and Southeast Asia.