Fran Howell

Professional Summary

Fran Howell serves as Director, Medical Affairs, Product Development at Dexcom since November 2020, located in the Greater Philadelphia area. She is a highly accomplished leader with a diverse and progressive background spanning healthcare, medical device industries, clinical practice, research, medical affairs, sales, marketing, product launch, professional education, and product training. Howell is recognized as a diabetes subject matter expert with an exceptional ability to drive projects through all phases—from ideation to launch—in complex global, matrixed environments. Her communication skills are noted to be strong across verbal, written, and interpersonal channels, enabling effective relationship-building at all organizational levels.

Current Role and Responsibilities at Dexcom

• Leads medical affairs and product development activities within Dexcom, a leading company specializing in continuous glucose monitoring (CGM) systems.

• Oversees initiatives related to product education, clinical integration, and engagement with healthcare providers and key opinion leaders.

• Instrumental in driving the development and commercialization of Dexcom’s flagship products, including the Dexcom G7 CGM, noted as the most accurate and FDA-cleared continuous glucose monitoring system in the U.S. (FDA clearance received December 2022).

• Supports internal and external stakeholder education on CGM technology to optimize diabetes management and outcomes.

• Maintains strong engagement in professional and industry forums, contributing expertise in diabetes care and technology-enabled healthcare delivery.

Previous Experience

• Director, Customer Experience at CeQur (Sep 2019 – Nov 2020, Greater Philadelphia)

• Built and led a field-based team of Clinical Diabetes Specialists to support the launch of CeQur Simplicity™ insulin delivery device.

• Established customer care strategy and developed post-market research plans to optimize launch execution.

• Created launch materials including clinical dossiers, training tools, and sales aids.

• Acted as CeQur’s representative in board, investor, and payer meetings.

• Senior Marketing Leader – Glucose Monitoring and Point of Care Solutions at LifeScan, Inc. (Oct 2018 – Jul 2019) and Johnson & Johnson (Jul 2018 – Oct 2018)

• Directed global innovation and pipeline strategy for OneTouch® blood glucose monitoring products.

• Led commercial new product development processes and collaborated cross-functionally for portfolio and brand management.

• Managed global transition of products to new OneTouch® brand packaging.

• Director, Professional Education, Digital Platforms – Johnson & Johnson Diabetes Institute, LLC (Oct 2014 – Jul 2018)

• Developed healthcare professional marketing strategies focused on education and product training supporting OneTouch® objectives.

• Led integrated communication and digital engagement strategies for healthcare professional programs across global markets.

• Acted as key executive liaison with healthcare systems, payers, and professional associations.

• Earned multiple internal recognition awards for leadership in professional education and digital innovation.

• Senior Manager Clinical Affairs – LifeScan, Inc. (Oct 2010 – May 2014)

• Led clinical market research using voice of customer methodology to inform product concepts and business cases.

• Served as clinical lead on cross-functional innovation teams and headed global advisory boards with thought leaders.

• Awarded multiple recognition awards for customer-facing initiatives and mentoring.

• Clinical Manager – Animas Corporation (a Johnson & Johnson company) (Oct 2007 – Oct 2010)

• Managed brand awareness and product adoption for insulin pumps and glucose monitors in the Metro Atlanta territory.

• Led product training, disease state education, and team mentorship.

• Successfully launched the OneTouch Ping® insulin delivery system.

• Awarded President’s Circle of Excellence for top 10% field-based performance.

• Nurse Practitioner and Certified Diabetes Educator roles including clinical and research positions at:

• North Atlanta Endocrinology and Diabetes, PC (2002–2007)

• University Physicians and Surgeons, Inc. - Marshall University School of Medicine (1997–2002)

• Charleston Area Medical Center Health System (1996–1997)

Education & Credentials

• Master of Business Administration, International Business – Villanova University (2013–2015), GPA 3.92, Beta Gamma Sigma Honor Society member.

• Doctor of Nursing Practice (DNP) – Case Western Reserve University (2000–2005), GPA 3.67.

• Master of Science in Nursing, Family Nurse Practitioner Program – Marshall University (1997–2000), GPA 3.87.

• Bachelor of Science in Nursing, Minor in Psychology – West Virginia Wesleyan College (1992–1996), Magna Cum Laude, GPA 3.84, member of multiple honor societies, including Sigma Theta Tau International.

Professional Certifications

• Certified Diabetes Care and Education Specialist (CDCES), issued Oct 2001.

• Family Nurse Practitioner (FNP-BC), issued Aug 2000.

• Registered Nurse (RN), issued Jul 1996.

• Certified Clinical Research Coordinator, Association of Clinical Research Professionals, issued May 1999.

Publications and Professional Contributions

• Author and co-author of multiple publications addressing diabetes care, particularly in the context of technology-enabled diabetes management and optimization of diabetes care education:

• "A framework for optimizing technology-enabled diabetes and cardiometabolic care and education: the role of the diabetes care and education specialist", published in The Diabetes EDUCATOR (Aug 2020).

• Book chapter: Insulin Pump Therapy in Healing Our Village: A Self-Care Guide to Diabetes Control.

• Conference poster presentations for the Association of Diabetes Care & Education Specialists (ADCES) focusing on advancing technology use in diabetes care.

Awards and Recognitions

• Multiple Platinum Encore Awards from Johnson & Johnson recognizing outstanding leadership and customer engagement (multiple years from 2010 through 2018).

• Several Gold and Silver Encore Awards for leadership in professional relations, digital innovation, and clinical support.

• President’s Circle of Excellence Award for top-tier field performance (2009).

• Mentoring Award from Women Unlimited, Inc. (2013) for cross-industry career coaching and mentoring.

Volunteer and Leadership Activities

• Board of Directors, CASA Youth Advocates, Inc. (2015–2020), serving children’s advocacy.

• Active volunteer as Nurse Practitioner and Certified Diabetes Educator at Community Volunteers in Medicine (2013–2016).

• Mentor for IMpower Participants and troop leader in children’s organizations including Girl Scouts of the USA and Pop Warner Little Scholars Inc..

• Past Chair and member of the Technology Committee for the Association of Diabetes Care & Education Specialists (2018–2021), contributing to advancement in diabetes technology integration.

---

Fran Howell’s profile is distinguished by a strong clinical foundation complemented by extensive strategic and operational leadership experience in medical affairs, product development, and customer engagement within diabetes care technology. Her role at Dexcom capitalizes on her expertise in diabetes devices, professional education, and market launch strategies, positioning her as a key driver in advancing innovative glucose monitoring technologies in the global healthcare market.