Professional Role and Experience
Frances Uresti currently serves as the Medical Surgical Oncology Director at Laredo Medical Center in Laredo, Texas. She has held this position since June 2000, accumulating over 25 years of continuous experience within the organization. Her leadership extends specifically to managing the 5C Med-Surgical/Oncology/Dialysis nursing unit, where she functions as Director, overseeing clinical operations and staff.
Professional Credentials and Education
Ms. Uresti holds a Master of Science in Nursing (MSN) and is a registered nurse (RN). Her educational background includes studies at Texas A&M International University, aligning with advanced nursing and leadership disciplines.
Leadership and Achievements
Under her direction, the 5C nursing unit has been recognized as Patient Experience Champions, notably receiving this distinction for Quarter 4 of 2023 and again being spotlighted in 2024 and 2025. This recognition reflects her effective leadership in enhancing patient care quality and volunteer team performance at Laredo Medical Center. The unit’s success is accompanied by hospital-level acknowledgment, illustrating her impact on organizational outcomes related to patient satisfaction and experience.
Facility Context and Services
Laredo Medical Center is a 326-bed acute care hospital offering more than 49 specialties, including oncology, cardiology, neurology, orthopedics, bariatrics, and emergency medicine. The oncology services, including surgical oncology coordinated under Ms. Uresti's leadership, are integral to a broader multidisciplinary infrastructure aimed at comprehensive cancer care.
The institution offers services such as online patient scheduling, online bill payment, and an active patient portal, enhancing patient engagement and access—a relevant context for Ms. Uresti’s operational environment. The hospital emphasizes transparent pricing, eligibility assistance for health coverage, and community impact through educational events and wellness programs.
Key Operational Insights
- Ms. Uresti oversees a critical hospital unit combining medical-surgical care with oncology and dialysis services, indicating a broad scope of clinical and operational responsibility.
- The consistent, long-term tenure suggests deep institutional knowledge and potentially influential internal relationships within Laredo Medical Center.
- Her unit’s recognition for patient experience positions her as a leader focused on quality improvements, patient-centered care, and possibly adoption of best practices or innovative care models.
- The hospital’s growing emphasis on digital engagement (e.g., online scheduling and patient portals) may intersect with her operational activities in oncology nursing management, positioning opportunities for initiatives in clinical workflow efficiencies or patient outreach.
Summary of Actionable Professional Data
- Name: Frances Uresti, MSN, RN
- Position: Medical Surgical Oncology Director; Director of 5C Med-Surgical/Oncology/Dialysis unit
- Location: Laredo Medical Center, Laredo, TX
- Tenure: Over 25 years at Laredo Medical Center (since June 2000)
- Education: Master of Science in Nursing, Texas A&M International University
- Unit Achievements: Patient Experience Champion Award, Q4 2023; recognized repeatedly through 2025
- Scope of Responsibility: Leadership of oncology-related nursing unit encompassing patient care quality, clinical operations, and unit staff management within a 326-bed acute care community hospital offering 49 specialties.
This profile reflects a senior clinical leader with advanced nursing qualifications, strong institutional presence, and a demonstrated record of improving patient care outcomes, particularly in oncology services.
