Professional Summary
Professional Overview
Frank Jordan is an experienced Operations Manager with over 20 years of expertise in the water utilities industry. In his current role, he oversees critical operations and infrastructure maintenance for the San Francisco Water Department, ensuring efficient and reliable water services for the city's residents and businesses.
Experience Summary
Current Role
As the Operations Manager at the San Francisco Water Department, Frank is responsible for directing the day-to-day operations of the water distribution network, treatment facilities, and related infrastructure. He leads a team of supervisors and utility workers, implementing strategic initiatives to optimize system performance, reduce maintenance costs, and enhance customer satisfaction. Under Frank's leadership, the department has achieved significant operational improvements, including a 15% reduction in water main breaks and a 20% increase in energy efficiency across treatment plants.
Career Progression
Frank's career in the water utilities industry spans over two decades, with a steadfast commitment to public service and infrastructure excellence. He has held progressive roles within the San Francisco Water Department, starting as a Utility Plumber Apprentice and gradually ascending to Supervisor, Utility Plumber Supervisor, and now, Operations Manager. Throughout his career, Frank has demonstrated his ability to drive operational efficiency, foster a culture of safety, and collaborate effectively with cross-functional teams to deliver reliable water services to the community.
Academic Background
Frank holds a Bachelor of Science degree in Civil Engineering from the University of California, Berkeley, where he graduated with honors. He is also a licensed Professional Engineer (P.E.) in the state of California, further strengthening his technical expertise in water infrastructure management.
Areas of Expertise
- Water distribution system operations and maintenance
- Utility infrastructure planning and project management
- Regulatory compliance and environmental stewardship
- Team leadership and employee development
- Process improvement and cost optimization
- Stakeholder engagement and community relations
Professional Impact
As a respected industry leader, Frank has contributed significantly to the advancement of water utility practices in the San Francisco Bay Area. He has spearheaded several innovative projects, including the implementation of a predictive maintenance program that has reduced unplanned downtime by 30% and the development of a real-time water quality monitoring system that has enhanced the department's ability to respond to water quality incidents.
Conclusion
With his extensive experience, technical expertise, and commitment to operational excellence, Frank Jordan is a valuable asset to the San Francisco Water Department. As he continues to lead the department's critical operations, he remains focused on driving sustainable solutions, fostering a culture of continuous improvement, and ensuring the reliable delivery of water services to the community.
