Gabriela Torres
Financial Services Supervisor
Professional Overview
Gabriela Torres is a seasoned financial services professional with a strong background in patient account management and client support. As the Financial Services Supervisor at Legacy Community Health, she leverages her expertise in healthcare finance to oversee a team of patient account representatives, ensuring efficient and compliant financial operations.
Experience Summary
Current Role
At Legacy Community Health, Gabriela serves as the Financial Services Supervisor, responsible for managing a team of patient account representatives. In this role, she oversees the processing of patient payments, insurance claims, and financial assistance applications, ensuring accurate and timely handling of all financial transactions. Gabriela's leadership has contributed to improved customer satisfaction and reduced accounts receivable.
Career Progression
Prior to her current supervisory role, Gabriela held the position of Patient Account Representative at Legacy Community Health, where she demonstrated her expertise in healthcare finance and customer service. In this role, she effectively resolved patient inquiries, negotiated payment plans, and facilitated the enrollment of eligible patients in financial assistance programs.
Academic Background
Gabriela holds a Bachelor of Science in Accounting from the University of Houston, where she graduated with honors. Her academic achievements and specialized knowledge in financial management have been instrumental in her career growth and success.
Areas of Expertise
- Healthcare finance and patient account management
- Insurance claims processing and management
- Financial assistance program administration
- Team leadership and supervision
- Customer service and client relations
Professional Impact
As the Financial Services Supervisor at Legacy Community Health, Gabriela has played a pivotal role in improving the efficiency and accuracy of the organization's financial operations. Her leadership has contributed to a 15% reduction in outstanding accounts receivable, and she has implemented training programs that have enhanced the skills and knowledge of her team.
Conclusion
With her extensive experience in healthcare finance and a proven track record of delivering exceptional results, Gabriela Torres is a valuable asset to the Legacy Community Health team. Her expertise, coupled with her strong leadership skills, positions her as a trusted advisor in navigating the complexities of the healthcare financial landscape.
