Professional Summary
Professional Overview
Galuh Framana is an experienced Training Manager with a demonstrated history of driving successful training and development programs. With a strong focus on the parking industry, Galuh leverages her expertise to optimize employee performance and enhance operational efficiency.
Experience Summary
Current Role
As the Training Manager at Secure Parking since 2014, Galuh is responsible for designing and implementing comprehensive training initiatives that align with the company's strategic objectives. She oversees the onboarding and continuous learning of Secure Parking's workforce, ensuring employees are equipped with the necessary skills and knowledge to deliver exceptional customer service. Galuh's leadership has contributed to a 15% improvement in customer satisfaction ratings and a 20% reduction in employee turnover.
Career Progression
Prior to her current role, Galuh held the position of Staff Officer at apartemen pesona bahari from 2015 to 2020. In this role, she developed a strong understanding of the parking industry and honed her skills in training, process optimization, and team management. Galuh's ability to identify and address skill gaps, combined with her commitment to continuous improvement, has been instrumental in driving her career growth.
Academic Background
Galuh holds a Bachelor's degree in Business Administration from the University of Indonesia, where she graduated with Honors. Her academic focus on organizational management and human resources has provided a solid foundation for her work in the training and development field.
Areas of Expertise
- Training program design and implementation
- Employee onboarding and continuous learning
- Parking industry-specific knowledge
- Talent development and performance management
- Interpersonal communication and team leadership
Professional Impact
Galuh's contributions as a Training Manager have been recognized within the parking industry. She has successfully led the implementation of a comprehensive training program that has resulted in a 20% increase in employee productivity and a 15% reduction in operational costs. Galuh's commitment to continuous improvement and her ability to translate business objectives into effective training strategies have earned her a reputation as a valuable asset to the Secure Parking team.
Conclusion
With a proven track record of driving training and development initiatives in the parking industry, Galuh Framana is poised to continue her professional growth and make a lasting impact on the organizations she serves. Her dedication to employee development, industry expertise, and strategic mindset make her a valuable asset in the pursuit of organizational excellence.